Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.



Windows 7: HP All-in-One scans do not save to disk

10 Oct 2011   #1

Windows 7 Ultimate x64
 
 
HP All-in-One scans do not save to disk

I scan documents and pictures and they show up visually in the HP Solution Center box. I click on "finish" and the scan does not get saved to my hard drive. I click on "launch directory automatically" and it does not do this. I have another PC running XP and the functionality works fine. I'm running Windows 7 Ultimate 64.

Any ideas on how to get the images (documents or pictures) to actually save to the hard drive - or to e-mail?

My System SpecsSystem Spec
.

10 Oct 2011   #2
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Are you 'importing' the scanned item?
My System SpecsSystem Spec
10 Oct 2011   #3

Windows 7 Ultimate x64
 
 

Not importing - just utilizing the HP solution center as I always have done. Scan document / photo from the all-in-one scan bed or the document feeder.
My System SpecsSystem Spec
.


11 Oct 2011   #4
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

If you name and import the scanned image, it should save in your pictures library.
My System SpecsSystem Spec
11 Oct 2011   #5

Windows 7 Ultimate x64
 
 

Exactly! However, it does not do this. I go through the name/save - but, it does not save. I click on "automatically launch" in the folder where I save - but, it doesn't do this either.
My System SpecsSystem Spec
11 Oct 2011   #6

windows 7 ultimate 64 bit
 
 

this is a known issue. go to HP.com and download the patch or the latest drivers for your printer and OS.
I had this issue on vista but 7 has the newest drivers so it's all fixed. (I suggest you use the latest driver suit for your printer) that's what fixed mine.
http://h10025.www1.hp.com/ewfrf/wc/s...g=&product=top


here's the one for mine. (in case you can't find one for yours, so you know I'm not full of it LOL)

http://h10025.www1.hp.com/ewfrf/wc/s...512009&sw_lang=
My System SpecsSystem Spec
14 Oct 2011   #7

Windows 7 Ultimate x64
 
 

This is extremely positive ... however, I've tried this with my HP L7780 but when I download and then it tries to install - the message comes back that the file is not required. So, it does not install.

I still cannot get my images.
My System SpecsSystem Spec
15 Oct 2011   #8

windows 7 ultimate 64 bit
 
 

Quote   Quote: Originally Posted by friscokid View Post
This is extremely positive ... however, I've tried this with my HP L7780 but when I download and then it tries to install - the message comes back that the file is not required. So, it does not install.

I still cannot get my images.
make sure you have the latest driver software suite.
that's what finally fixed mine.

and check the path where it's storing your scanned immage. should be in a folder called "my scans" in your documents library by default.
and try saving it in a different format. such as a jpeg etc.

I had this issue but ever since I installed the latest software suite it works for me. this has been the most finicky printer software/drivers I've ever owned
My System SpecsSystem Spec
Reply

 HP All-in-One scans do not save to disk





Thread Tools



Similar help and support threads for2: HP All-in-One scans do not save to disk
Thread Forum
how Disk Management scans/registers Drives? Hardware & Devices
Can I Save my Browser Settings onto Disk or Memory Stick? General Discussion
Solved what does compress this drive to save disk space General Discussion
Solved Save disk Installation & Setup
Check Disk scans System Security
Solved If i use my ubuntu disk and set it up would that save win 7? General Discussion
SAVE as .. SAVE button missing in Save Dialog (solved) General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:54 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33