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Windows 7: BSOD related to Memory. (discussion)

12 Oct 2011   #1

Windows 7 Ultimate 32 bit
 
 
BSOD related to Memory. (discussion)

Hi guys,,
My System Specs are:
-> Asus M4N68T-MLEV2 motherboard
-> AMD Phenom II x4 965 black edition processor
-> ATI Sapphire HD6870 graphics card..
-> Corsair 1333MHZ DDR 3 2Gb one single stick.

The issue with the system that has come up lately is that it keeps giving BSOD related to irq lesser,Memory dump BSOD's and other BSOD's related to memory..the BSOD are intermittent they may or may not come..but since a few dyas have started coming very often.

This is what all i have done.
- I have reseated the memory sticks.
- I ran the inbuilt windows memory diagnostics and they passed.
- tried seating the memory stick on the other slot and the system is no post.

What i think is that it is the memory slot on the MOBO that is faulty but i need to be sure if it is not a windows related issue.

- Wat do u say ?


My System SpecsSystem Spec
.

12 Oct 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by manu44 View Post
Hi guys,,
My System Specs are:
-> Asus M4N68T-MLEV2 motherboard
-> AMD Phenom II x4 965 black edition processor
-> ATI Sapphire HD6870 graphics card..
-> Corsair 1333MHZ DDR 3 2Gb one single stick.

The issue with the system that has come up lately is that it keeps giving BSOD related to irq lesser,Memory dump BSOD's and other BSOD's related to memory..the BSOD are intermittent they may or may not come..but since a few dyas have started coming very often.

This is what all i have done.
- I have reseated the memory sticks.
- I ran the inbuilt windows memory diagnostics and they passed.
- tried seating the memory stick on the other slot and the system is no post.

What i think is that it is the memory slot on the MOBO that is faulty but i need to be sure if it is not a windows related issue.

- Wat do u say ?
First we need the actual dmp files

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and which one was responsible.


You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.


To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.


The procedure:


* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.

* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:


* Go to Start, in the Search Box type: sysdm.cpl, press Enter.

* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
14 Oct 2011   #3

Windows 7 Ultimate 32 bit
 
 

Thanxs for helping me out zigzag3143

i have attached the mini dump files you requested.
Thank you


Attached Files
File Type: rar Mini dump .rar (561.9 KB, 5 views)
My System SpecsSystem Spec
.


14 Oct 2011   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by manu44 View Post
Thanxs for helping me out zigzag3143

i have attached the mini dump files you requested.
Thank you
Several issues

1-Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

when you're done you can use this Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) in its place.

2-Old drivers
Code:
giveio.sys    4/3/1996 10:33:25 PM        0x89662000    0x89662680    0x00000680    0x316334f5                        
L1C62x86.sys    4/1/2009 1:07:46 AM        0x8ff7a000    0x8ff8a000    0x00010000    0x49d2f6a2                        
AtiPcie.sys    5/5/2009 11:00:16 AM        0x896cb000    0x896d3000    0x00008000    0x4a005480                        
GEARAspiWDM.sys    5/18/2009 8:16:53 AM        0x96082000    0x96087280    0x00005280    0x4a1151b5
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

3-MOST IMPORTANT---MEMORY EXCEPTIONS
These were caused by a memory exception. Please run these two tests to verify your memory and find which driver is causing the problem.


***-Memtest.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

RAM - Test with Memtest86+



***-Driver verifier

Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable
My System SpecsSystem Spec
15 Oct 2011   #5

Windows 7 Ultimate 32 bit
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by manu44 View Post
Thanxs for helping me out zigzag3143

i have attached the mini dump files you requested.
Thank you
Several issues

1-Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

when you're done you can use this Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) in its place.

2-Old drivers
Code:
giveio.sys    4/3/1996 10:33:25 PM        0x89662000    0x89662680    0x00000680    0x316334f5                        
L1C62x86.sys    4/1/2009 1:07:46 AM        0x8ff7a000    0x8ff8a000    0x00010000    0x49d2f6a2                        
AtiPcie.sys    5/5/2009 11:00:16 AM        0x896cb000    0x896d3000    0x00008000    0x4a005480                        
GEARAspiWDM.sys    5/18/2009 8:16:53 AM        0x96082000    0x96087280    0x00005280    0x4a1151b5
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

3-MOST IMPORTANT---MEMORY EXCEPTIONS
These were caused by a memory exception. Please run these two tests to verify your memory and find which driver is causing the problem.


***-Memtest.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

RAM - Test with Memtest86+



***-Driver verifier

Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable


Pheww thanxs for helping me out zigzag..a lot of stuff to do...ill do them and let u know what happened..

Thanxs a ton to take out time to reply my thread..
My System SpecsSystem Spec
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 BSOD related to Memory. (discussion)




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