Solved Acer Aspire 5920 Blue Media keys don't work?

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slightly off center
I have inherited an old Acer Aspire 5920 Laptop. It originally came with windows Vista 32 bit installed. I've nuked that and installed Windows 7 x64 Ultimate. I managed to find all the relevant drivers and there is nothing flagged in device manager as having a problem. Everything appears to work with the exception of the row of Media Keys down the right hand side of the keyboard right above the DVD drive. The key with the little person symbol works when pressed but all the remaining keys that are lit up blue don't. These keys are the play pause stop etc. They brighten up for a second if you press on one of them but don't actually do anything in Media player, Media center, or Acer Arcade. I'd be happy if they just worked in Windows Media Player. Non of the Acer empowering apps are compatible with Windows 7 and are not installed. The only exception is the Acer Launcher App which allows me to program the Blue e key and the e-mail etc keys that are on the left hand side of the keyboard. There is another set of media keys on the actual keyboard that are accessed using the Fn key that work. It would just be nice to be able to use the other ones that are lit up and easy to see in the dark. I sometimes like to lay down and listen to some music with the lights off and its a bit of a pain trying to use the other keys to stop or pause the music in low light conditions.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows 10 Education 64 bit
CPU
AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
Motherboard
Asus M4N68T-M V2 µATX Motherboard
Memory
8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
Graphics Card(s)
Zotac NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Sound Card
VIA VT1708s High Definition Audio 8-channel Onboard
Monitor(s) Displays
22" LG E2242 1080p and 2 19" I-INC AG191D
Screen Resolution
1280x1024 - 1920x1080 - 1280x1024
Hard Drives
Crucial M100 256 GB SSD and 500 GB WD Blue SATA
PSU
Thermaltake TR 620
Case
Power Up Black ATX Mid-Tower Case
Cooling
Stock heatsink and fan
Keyboard
Logitech Wireless K350 Wave
Mouse
Logitech Wireless M570 Trackman Wheel
Internet Speed
80 Mbps Down 30 Mbps Up
Antivirus
Windows Defender
Browser
Internet Explorer 11
Other Info
HP DVD1040e Lightscribe - External USB2
thats the only problem with older tech and newer os. ive got a laptop that i put windows 7 on, but there are no compatible audio drivers for its chipset that work with windows 7.

That said, with my friends acer that i fixed and installed windows 7 on, to get the media keys on his working i tried downloading the drivers for a newer acer computer with hot keys and it worked.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Built by badgers!!!
OS
Windows 7 Ultimate x64, & Mac OS X 10.9.2
CPU
Intel Core i5 2500k
Motherboard
Asus P8z68 LE
Memory
Corsair Vengence 8gb 1866mhz
Graphics Card(s)
Nvidia GTX 770 OC
Monitor(s) Displays
2x ASUS LED 22" IPS
Screen Resolution
3840x1080
Hard Drives
240GB Crucial M500 SSD
120gb Corsair Force 3 SSD
1TB Western Digital
PSU
Corsair HX650w Modular
Case
Corsair Air 540
Cooling
Corsair H60 Push/Pull
Keyboard
Corsair K70/ Logitech G27 wheel
Mouse
Saitek R.A.T 9
Internet Speed
Too slow!
Other Info
AMD fusion E350N Home server-Windows Home Server 2011 (also made by badgers!)
2011 Macbook 2.4ghz Core2Duo, 4gb ddr3, 120gb Ocz Vertex SSD
I've been all over the Acer site but I'd be guessing trying to figure out what driver actually enables those keys and if it was compatible with my 5920. I even put an audio CD in the optical drive to see if they were tied to the drive and they still didn't work. Vista was short lived on it so I don't know if they even worked before I installed windows 7. I'm just hoping to get lucky if someone else ran into a similar deal and solved it. The manual lists them as Media buttons, for use with Acer Arcade and other media playing programs. I installed Acer Arcade but they didn't work with it either? I don't know maybe they are broken. :confused: The Acer Hd audio manager doesn't list anything to do with hot keys, just jack assignments etc.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows 10 Education 64 bit
CPU
AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
Motherboard
Asus M4N68T-M V2 µATX Motherboard
Memory
8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
Graphics Card(s)
Zotac NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Sound Card
VIA VT1708s High Definition Audio 8-channel Onboard
Monitor(s) Displays
22" LG E2242 1080p and 2 19" I-INC AG191D
Screen Resolution
1280x1024 - 1920x1080 - 1280x1024
Hard Drives
Crucial M100 256 GB SSD and 500 GB WD Blue SATA
PSU
Thermaltake TR 620
Case
Power Up Black ATX Mid-Tower Case
Cooling
Stock heatsink and fan
Keyboard
Logitech Wireless K350 Wave
Mouse
Logitech Wireless M570 Trackman Wheel
Internet Speed
80 Mbps Down 30 Mbps Up
Antivirus
Windows Defender
Browser
Internet Explorer 11
Other Info
HP DVD1040e Lightscribe - External USB2
I got them working, :thumbsup: It looks like its the Synaptics touch pad driver that makes them work. Looks like I came to the right place for an answer too. > http://www.sevenforums.com/drivers/29094-acer-aspire-5920g-3.html

I had downloaded the Acer recommended driver for my 5920, v14 I think, but it wouldn't install. I just downloaded the Aspire 5738 driver (v13 something) and it installed OK. I know have an Acer Media Touch tab that enables those blue keys. :D When the Acer driver wouldn't install I went right to Synaptics for the latest driver. It worked but didn't work with the media keys, the Acer one must be customized. Maybe the middle scroll button will work correctly now too. :party:

EDIT:As a bonus my touch pad middle scroll button works as advertised. I was also able to reprogram the scroll up function to page back. =)
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows 10 Education 64 bit
CPU
AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
Motherboard
Asus M4N68T-M V2 µATX Motherboard
Memory
8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
Graphics Card(s)
Zotac NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Sound Card
VIA VT1708s High Definition Audio 8-channel Onboard
Monitor(s) Displays
22" LG E2242 1080p and 2 19" I-INC AG191D
Screen Resolution
1280x1024 - 1920x1080 - 1280x1024
Hard Drives
Crucial M100 256 GB SSD and 500 GB WD Blue SATA
PSU
Thermaltake TR 620
Case
Power Up Black ATX Mid-Tower Case
Cooling
Stock heatsink and fan
Keyboard
Logitech Wireless K350 Wave
Mouse
Logitech Wireless M570 Trackman Wheel
Internet Speed
80 Mbps Down 30 Mbps Up
Antivirus
Windows Defender
Browser
Internet Explorer 11
Other Info
HP DVD1040e Lightscribe - External USB2
Hello there,


Currently I am using ACER ASPIRE 5710G unfortunately there is a problem arises and install windows 7 ultimatex86 version. But after install got another problem and try to partition hard drive but I cant. Interesting thing I can see current hard drive partition but cant delete them,!!!


Can anyone please help me regarding this issue?



Thanks
Tanvir
 

My Computer

Computer Manufacturer/Model Number
Acer Aspire 5710G
OS
Windows 7 Ultimate x86
Your best option is to start a new thread, this one is marked solved and won't get many views. Once you start your own thread I will be glad to try and help you sort it out. Post a screen shot of you expanded disk management screen in your new thread.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows 10 Education 64 bit
CPU
AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
Motherboard
Asus M4N68T-M V2 µATX Motherboard
Memory
8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
Graphics Card(s)
Zotac NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Sound Card
VIA VT1708s High Definition Audio 8-channel Onboard
Monitor(s) Displays
22" LG E2242 1080p and 2 19" I-INC AG191D
Screen Resolution
1280x1024 - 1920x1080 - 1280x1024
Hard Drives
Crucial M100 256 GB SSD and 500 GB WD Blue SATA
PSU
Thermaltake TR 620
Case
Power Up Black ATX Mid-Tower Case
Cooling
Stock heatsink and fan
Keyboard
Logitech Wireless K350 Wave
Mouse
Logitech Wireless M570 Trackman Wheel
Internet Speed
80 Mbps Down 30 Mbps Up
Antivirus
Windows Defender
Browser
Internet Explorer 11
Other Info
HP DVD1040e Lightscribe - External USB2
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