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Windows 7: Blue screen on startup


17 Oct 2011   #1

Windows 7 Home Premium 64-Bit
 
 
Blue screen on startup

My processor was broke so a friend of mine put in a new one, he also put in a new HDD of 2tb.
Now the problem is when I start my computer for the first time (after he has been shut down, so not sleep.) he gives me a blue screen, this is the information my computer gives me if he reboots and starts up correctly( Dutch, if u need translation, ask.):
Probleemhandtekening:
Gebeurtenisnaam van probleem: BlueScreen
Versie van besturingssysteem: 6.1.7600.2.0.0.768.3
Landinstelling-id: 2067

Aanvullende informatie over dit probleem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80002901C2C
BCP3: FFFFF8800296FF00
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

he also has problems with installing programs, sometimes it takes hours to instal a simple software e.g. Windows live messenger.
this prolly has to do with the read speed of my hdd. (I think)

Thanks.

My System SpecsSystem Spec
.

17 Oct 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by verfaillieseth View Post
My processor was broke so a friend of mine put in a new one, he also put in a new HDD of 2tb.
Now the problem is when I start my computer for the first time (after he has been shut down, so not sleep.) he gives me a blue screen, this is the information my computer gives me if he reboots and starts up correctly( Dutch, if u need translation, ask.):
Probleemhandtekening:
Gebeurtenisnaam van probleem: BlueScreen
Versie van besturingssysteem: 6.1.7600.2.0.0.768.3
Landinstelling-id: 2067

Aanvullende informatie over dit probleem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80002901C2C
BCP3: FFFFF8800296FF00
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

he also has problems with installing programs, sometimes it takes hours to instal a simple software e.g. Windows live messenger.
this prolly has to do with the read speed of my hdd. (I think)

Thanks.

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.




My System SpecsSystem Spec
17 Oct 2011   #3

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate SP1 X64 (Windows 8.1, Linux Mint, Windows XP and others in VM)
 
 

Also fill out your system specs. In the lower left corner of your post you will see system specs, click that and click update. As detailed as possible please. Also, what CPU did you have before and what CPU do you have now? Did your friend do a clean install after he changed the hard drive?
My System SpecsSystem Spec
.


18 Oct 2011   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by verfaillieseth View Post
My processor was broke so a friend of mine put in a new one, he also put in a new HDD of 2tb.
Now the problem is when I start my computer for the first time (after he has been shut down, so not sleep.) he gives me a blue screen, this is the information my computer gives me if he reboots and starts up correctly( Dutch, if u need translation, ask.):
Probleemhandtekening:
Gebeurtenisnaam van probleem: BlueScreen
Versie van besturingssysteem: 6.1.7600.2.0.0.768.3
Landinstelling-id: 2067

Aanvullende informatie over dit probleem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80002901C2C
BCP3: FFFFF8800296FF00
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

he also has problems with installing programs, sometimes it takes hours to instal a simple software e.g. Windows live messenger.
this prolly has to do with the read speed of my hdd. (I think)

Thanks.
The above error is a memory exception. If you prefer, in the interim you can do the following.

1-Memtest.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

RAM - Test with Memtest86+



2-Driver verifier

Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable
My System SpecsSystem Spec
18 Oct 2011   #5

Windows 7 Home Premium 64-Bit
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by verfaillieseth View Post
My processor was broke so a friend of mine put in a new one, he also put in a new HDD of 2tb.
Now the problem is when I start my computer for the first time (after he has been shut down, so not sleep.) he gives me a blue screen, this is the information my computer gives me if he reboots and starts up correctly( Dutch, if u need translation, ask.):
Probleemhandtekening:
Gebeurtenisnaam van probleem: BlueScreen
Versie van besturingssysteem: 6.1.7600.2.0.0.768.3
Landinstelling-id: 2067

Aanvullende informatie over dit probleem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80002901C2C
BCP3: FFFFF8800296FF00
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

he also has problems with installing programs, sometimes it takes hours to instal a simple software e.g. Windows live messenger.
this prolly has to do with the read speed of my hdd. (I think)

Thanks.

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.




Hope u can help me with this.
minidump folder is in attachment.


Attached Files
File Type: zip Minidump.zip (75.4 KB, 7 views)
My System SpecsSystem Spec
18 Oct 2011   #6

Windows 7 Home Premium 64-Bit
 
 

Quote   Quote: Originally Posted by essenbe View Post
Also fill out your system specs. In the lower left corner of your post you will see system specs, click that and click update. As detailed as possible please. Also, what CPU did you have before and what CPU do you have now? Did your friend do a clean install after he changed the hard drive?
Windows Home Premium (64-bit)
5GB ram (DDR2)
AMD Athlon 64 X2 Dual Core Processor 5200+ 2.59 GHz
Nvidea 9600GT (512mb GDDR3)
Yes he did a clean install, the hdd was brand new. (SATA btw)
My System SpecsSystem Spec
18 Oct 2011   #7

Win 8 Release candidate 8400
 
 

verfaillieseth welcome

These were caused by a memory exception. Please run these two tests to verify your memory and find which driver is causing the problem.


1-Memtest.


*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

RAM - Test with Memtest86+



2-Driver verifier


Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable
My System SpecsSystem Spec
Reply

 Blue screen on startup




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