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Windows 7: Problem with newly installed Ram, not using all of it

25 Oct 2011   #1

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
DFW
 
 
Problem with newly installed Ram, not using all of it

I recently upgraded my Compaq Presario CQ56 from the 2 gigs of Ram it had to 8 gigs. The problem is that its only reading 3.74 Gigs of it as usable. I know that my laptop can handle 8 gigs, I just don't know what the problem is.

My System SpecsSystem Spec

25 Oct 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Firepot View Post
I recently upgraded my Compaq Presario CQ56 from the 2 gigs of Ram it had to 8 gigs. The problem is that its only reading 3.74 Gigs of it as usable. I know that my laptop can handle 8 gigs, I just don't know what the problem is.
Sounds like maxx RAM is set to 4 gigs on config.sys.

Check it by start>config.sys and untick the max ram and max cpu boxes. This assumes of course you are running 64 bit as your specs indicate.,
My System SpecsSystem Spec
25 Oct 2011   #3

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
DFW
 
 

I did check that and both were already unticked. And yes I am running the 64 bit system.
My System SpecsSystem Spec
.


25 Oct 2011   #4

Windows 7 Ultimate SP1 (x64)
South Australia
 
 

Hi,

Are all the RAM chips the same make, model and frequency?

Regards,
Golden
My System SpecsSystem Spec
25 Oct 2011   #5

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
DFW
 
 

My System SpecsSystem Spec
25 Oct 2011   #6

Windows 7 Ultimate SP1 (x64)
South Australia
 
 

Hi,

Can you please run this tool, and then complete Step #5 in the this tutorial:

System Info - See Your System Specs

Regards,
Golden
My System SpecsSystem Spec
25 Oct 2011   #7

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
DFW
 
 

Done. I couldnt find some of the information like monitor and screen size as i am using a laptop.
My System SpecsSystem Spec
25 Oct 2011   #8

Windows 7 Ultimate SP1 (x64)
South Australia
 
 

OK. Well, the tool picks up that all 8GB is installed, so I'm a bit confused. What did you mean when you posted that only 3.74GB is usuable?

Regards,
Golden
My System SpecsSystem Spec
25 Oct 2011   #9

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
DFW
 
 

Ok im just as confused as you are. The tool says
Total Memory : 8.00 GB Usable : 3.75 GB
My System SpecsSystem Spec
25 Oct 2011   #10

Windows 7 Ultimate SP1 (x64)
South Australia
 
 

Hi,

Can you run the winsat formal command in an elevated command prompt, and then post the results here? It should look similar to that shown below.

Regards,
Golden
Attached Thumbnails
Problem with newly installed Ram, not using all of it-capture.jpg  
My System SpecsSystem Spec
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