Windows 7 - Phenom II 1090T about to be sent for RMA

MadSupra354 · 10-25-2011

I made a thread a while ago, and I went on holiday (vacation) for a week and that's why I've started a new thread. Though I also want to know if I should RMA the CPU or if there are more things to try.
I've tried clearing CMOS and taking out the battery many times, and no matter what I did, the motherboard wouldn't POST. When I put my Athlon back in, my motherboard did POST and everything went on as normal (Accept the system time changed).
So, this thread is quite simple; Would you say the product I ordered is defective?
Thanks

jimbo45 · 10-25-2011

Hi there
1) the fact that the Athlon worked (and still works) shows there isn't a problem per se with the MOBO.

2) with the new CPU there are IMO two main options :

a) MOBO is incompatable with the CPU you ordered -- check the documentation to see if there are any switches that need setting. These days everything is usually done in Software -- but ensure that cpu is properly connected including Fan etc etc.

b) Cpu is defective -- I think this is likely to be the case --although IMO the fact of being shipped a defective CPU sounds really unlikely. You might have damaged it when replacing the old cpu by bending (accidentally) a pin -- but this is surprisingly hard to do with modern cpu's.

So my bet is that you've just become a very unlucky statistic. Return the CPU for replacement.

Cheers
jimbo

MadSupra354 · 10-25-2011

My motherboard is a 890GX motherboard with a BIOS that is able to hold this Phenom turbo, so it is compatible.
I found stains on the surface of the CPU when I opened it...

I've had a faulty product from this retailer before. I don't trust them anymore.

linnemeyerhere · 10-25-2011

MadSupra354,
Just playing devils advocate, did you check with the mobo mfgr's. site to see if the 1090T requires a different bios update and if so did you perform that ? If so or if no update needed than your only option is to RMA for testing and replacement if needed.

MadSupra354 · 10-25-2011

Quote: Originally Posted by linnemeyerhere

MadSupra354,
Just playing devils advocate, did you check with the mobo mfgr's. site to see if the 1090T requires a different bios update and if so did you perform that ? If so or if no update needed than your only option is to RMA for testing and replacement if needed.

Thanks linnemeyer. Yes, my BIOS is up-to-date and ready to use this CPU.

linnemeyerhere · 10-25-2011

Good that you did that ! RMA to AMD they are fantastic with the process.

MadSupra354 · 10-25-2011

OK. Well it looks like I'll RMA it!

They better not take 28-days again like they did with my graphics card.

Windows 7 - Phenom II 1090T about to be sent for RMA

Phenom II 1090T about to be sent for RMA problems?