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Windows 7: Cannot access/format external hard drive, please help

25 Oct 2011   #21
therealbenson

Windows 7 Home Premium 64 bit
 
 

Yeah, the light on the enclosure is on and everything, so I don't think it's a problem with that.


My System SpecsSystem Spec
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25 Oct 2011   #22
essenbe
Microsoft MVP

Windows 7 Enterprise X64/Windows 10 X64
 
 

If the disk won't spin up, there is nothing you can do. It is broken. If you think it might be the enclosure, you could put it back in the notebook and see if it works.
My System SpecsSystem Spec
25 Oct 2011   #23
therealbenson

Windows 7 Home Premium 64 bit
 
 

Okay, I might give that a try. Dang, that really sucks. Well thanks for the help man!
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25 Oct 2011   #24
essenbe
Microsoft MVP

Windows 7 Enterprise X64/Windows 10 X64
 
 

Sorry I couldn't help. But, if you decide to put it back in the notebook and it does work, leave it in. Boot from the installation disk, at the first screen, do not select your language, hold down the shift key and press F10. You will get a command prompt and can do exactly the same thing. Then close it out and replace it with the SSD. You will know it is the enclosure or that it was not connected to the enclosure correctly. That is the best I can do. Sorry I couldn't help.
My System SpecsSystem Spec
26 Oct 2011   #25
therealbenson

Windows 7 Home Premium 64 bit
 
 

No no don't be sorry man, not your fault! I'll give that a try, thanks a lot.
My System SpecsSystem Spec
26 Oct 2011   #26
essenbe
Microsoft MVP

Windows 7 Enterprise X64/Windows 10 X64
 
 

Thanks
My System SpecsSystem Spec
17 Jul 2012   #27
adolfofumagalli

Windows Home Premium 64 bit
 
 

i have the same problem, but i can see it, the only thing is that it shows like the HDD is 500GB and it realy is an 750GB, what to do???
My System SpecsSystem Spec
17 Jul 2012   #28
essenbe
Microsoft MVP

Windows 7 Enterprise X64/Windows 10 X64
 
 

Right click computer, select manage, in the left column select disk management, expand it so that the top and bottom show and post a screenshot in your next post.
My System SpecsSystem Spec
18 Jul 2012   #29
adolfofumagalli

Windows Home Premium 64 bit
 
 

this is my error, and my hhd is working preoperly.... any sugestions????


Attached Images
 
My System SpecsSystem Spec
18 Jul 2012   #30
adolfofumagalli

Windows Home Premium 64 bit
 
 

sorry i didnt notice your first reply, so i did what you asked me to do. this are the screenshots you asked me for, i tried everithing and nothing seems to work, i even swap the ssd for the hdd in my laptop and tried to format the hard drive from a recovery disk and NO, any thoughts???


Attached Thumbnails
-1.jpg   -2.png  
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 Cannot access/format external hard drive, please help




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