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Windows 7: Cannot access/format external hard drive, please help


25 Oct 2011   #1

Windows 7 Home Premium 64 bit
 
 
Cannot access/format external hard drive, please help

I recently bought an SSD for my netbook, and took out the HDD and put it in an enclosure. When I connect it to either of my computers, it does not show up in my computer. I can see it in disk management and device manager, but I am not given the option to format or even partition it. I can change the driver letter, which I have, but nothing has changed.

The light on the external drive is on, so I don't think it's a hardware problem. Anyone have any suggestions?


Thanks!

My System SpecsSystem Spec
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25 Oct 2011   #2

Window pro 8 64bit
 
 

Did you assign it a drive letter?
My System SpecsSystem Spec
25 Oct 2011   #3

Windows 7 Home Premium 64 bit
 
 

yes.
My System SpecsSystem Spec
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25 Oct 2011   #4

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate SP1 X64 (Windows 8.1, Linux Mint, Windows XP and others in VM)
 
 

Have you tried using diskpart? and is there any informaion on the drive that you need?

Also, what do you want to do with the drive. Format and use it or partition it? Do you want to wipe it clean and then format it?
My System SpecsSystem Spec
25 Oct 2011   #5

Windows 7 Home Premium 64 bit
 
 

No i have not, how do i do that?
My System SpecsSystem Spec
25 Oct 2011   #6

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate SP1 X64 (Windows 8.1, Linux Mint, Windows XP and others in VM)
 
 

First I need to know if there is anything you want to save from that drive. And also do you want to wipe it clean and format it. What size drive is it?
My System SpecsSystem Spec
25 Oct 2011   #7

Windows 7 Home Premium 64 bit
 
 

No, i don't need anything from it. Yes, wiping it/formatting it would be fine. I believe it is 320 gb
My System SpecsSystem Spec
25 Oct 2011   #8

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate SP1 X64 (Windows 8.1, Linux Mint, Windows XP and others in VM)
 
 

OK. We'll see if diskpart can see it. Press the start button, and type in the search box cmd, in the entry that comes up, right click it and select run as administrator. You will get a command prompt window. type diskpart and press enter. it will take about 10 seconds and the command window will respond diskpart. Type list disk and press enter. It will show all drives connected to your computer. On the left side, each drive is numbered and it will show the size of the drive. Your SSD should be listed as disk 0. I don't know how many drives you have in your computer, but assuming only 2 your hard drive will be disk1. You can tell by the size. Be sure to select the correct drive. Assuming it sees it and is disk 1, type select disk 1 (or whatever number it is.) Be sure you have selected the right one. It will say disk 1 is the selected disk, you will type clean all and press enter. It will take several hours, it is writing zeroes to every sector on the drive, there will be nothing left. It will look like nothing is happening, just a blinking cursor until it finishes it will say diskpart cleaned the selected drive. This isn't necessary, but I do it just to make sure, type select disk 1 again (or the correct number) when it says the selected disk is disk 1 type create partition primary and press enter. It will say that the partition is created, type list partition. It will list partition 1 which is all we created. type format fs=ntfs quick and press enter. It will take only a few minutes to tell you it is formatted. Then type assign. That will assign it a drive letter. type exit and press enter, type exit and press enter again. the window will close and your drive should show up in computer completely clean. As an example, I formatted a USB drive. You will do the exact same except probably a different drive number, forget the label part in the format line and do not put active. Where I put active, you put assign. This is what it should look like.

Cannot access/format external hard drive, please help-format-hard-drive-clean-all.png

If you have any questions, don't hesitate to ask.


My System SpecsSystem Spec
25 Oct 2011   #9

Windows 7 Home Premium 64 bit
 
 

Okay, in the disk list, it shows up as disk 1, says no media, but says 0 gb, which obviously isn't right. Should I proceed?
My System SpecsSystem Spec
25 Oct 2011   #10

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate SP1 X64 (Windows 8.1, Linux Mint, Windows XP and others in VM)
 
 

When you type clean all it will probably take 3 hours to clean it. Maybe more.
My System SpecsSystem Spec
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 Cannot access/format external hard drive, please help




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