| Windows 7: USB selective suspend not working |
27 Oct 2011
|
#1 | | Windows 7 Ultimate - Signature Edition |
USB selective suspend not working well the USB selective suspend option I have set to "never" and it dont care, it turns off the drive all the time
I can sit there and the drive will spin up and then turn off every 30-45 min, it spins up and then spins down pretty fast as if it was just work up by me and then it is going back to sleep - I cant figure out what on my computer is waking it up but I dont care I dont want it to even go to sleep in the first place
I dont want the USB drives to ever, ever, EVER! spin down no matter what I dont care about power useage or drive life, I cant effing stand this, when I boot into Linux no problems at all the drive will stay running for hours at a time but stupid effing Windows dont work | My System Specs |
| System Manufacturer/Model Number Custom Built OS Windows 7 Ultimate - Signature Edition CPU Intel Q6600 G0 @3.2GHz Motherboard ASUS P5W DH Deluxe Memory 8GB DDR2 Graphics Card 660 2gb ram Sound Card mobo Monitor(s) Displays Acer 19" - Poineer Elite PRO-111FD Screen Resolution 1440x900 and 1920x1080 PSU Antec True Power Quattro 850 Case Antec P-182 Cooling Thermalright Ultra 120 Extreme Black Edition Hard Drives 12 1TB drives - all WD RE4 edition 10 in a raid setup and 2 in a NAS
3 500GB drives - 3 Seagate
1 300GB drive - Seagate - OS Drive |
27 Oct 2011
|
#2 | | Windows 7 64 Bit Home Premium SP1 In The Woods |
Many times we see this behavior on certain machines but not others. It is a hard behavior to pin down.
Sometimes it is the motherboard, the chipset actually, or the chipset driver that is not playing nice with the particular external.
Also it can be the external drive itself, or the data cord, or the USB port that results in a transfer fault. You can test for this by plugging the drive into one of the rear USB ports that are connected to the motherboard, try all the USB ports, try a shorter/thicker data cable.
External drives that do not have a power supply and are powered only by USB are notorious for this. Some work better than others, even within the same model.
I run Windows 7 and my external hard drive will run constantly if I let it, and I have not made any changes to my selective suspend settings from default. I believe your issue lies with your hardware.
The other thing I noticed were your 10 hard drives and RAID array. I can't help but wonder if that might have something to do with it. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Home Built - Jan 2013 OS Windows 7 64 Bit Home Premium SP1 CPU i7-3820 Motherboard Asus P9X79-PRO - Bios 3305 Memory GSkill F3-14900CL9Q - 16GB Graphics Card EVGA GeForce GTX660 - Driver 310.90 Sound Card On board Realtek ALC898 Monitor(s) Displays Acer S271HL Screen Resolution 1920 x 1080 Keyboard MS KC-0405 Mouse Intellimouse 5-button PSU Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic) Case Corsair Obsidian 550D Cooling Standard 3 120mm case fans, Cooler Master Hyper 212 EVO Hard Drives #1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black Internet Speed 25Mbits/Sec (on a good day) Antivirus Avast & Malwarebytes Browser Firefox Other Info Asus DVD - DRW-24B1ST 24X |
27 Oct 2011
|
#3 | | Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1 Hertfordshire |
I had the same problem with one of my USB drives. I ended up using this to keep it awake. NoSleepHD | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Hewlett-Packard/G62-107SA Notebook OS Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1 CPU Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz Motherboard Hewlett-Packard 1425 Memory 8 GB DDR3 Graphics Card Intel(R) HD Graphics Sound Card Realtek High Definition Audio Monitor(s) Displays Builtin Screen Resolution 1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz Mouse Microsoft Bluetooth Notebook Mouse 5000 Hard Drives 250 GB SATA Hard Disk Drive 7200 rpm
2TB Seagate GoFlex USB 2 Drive
1TB Iomega Prestige USB 2 Drive
1.5TB Iomega Prestige USB 2 Drive (Samsung)
1TB Iomega NAS. Internet Speed 60 Mbs download 3 Mbs upload Antivirus Norton 360 Browser Chrome |
28 Oct 2011
|
#4 | | Windows 7 Ultimate - Signature Edition |

Quote: Originally Posted by TVeblen Many times we see this behavior on certain machines but not others. It is a hard behavior to pin down.
Sometimes it is the motherboard, the chipset actually, or the chipset driver that is not playing nice with the particular external.
Also it can be the external drive itself, or the data cord, or the USB port that results in a transfer fault. You can test for this by plugging the drive into one of the rear USB ports that are connected to the motherboard, try all the USB ports, try a shorter/thicker data cable.
External drives that do not have a power supply and are powered only by USB are notorious for this. Some work better than others, even within the same model.
I run Windows 7 and my external hard drive will run constantly if I let it, and I have not made any changes to my selective suspend settings from default. I believe your issue lies with your hardware.
The other thing I noticed were your 10 hard drives and RAID array. I can't help but wonder if that might have something to do with it.
well I can narrow it down to 1 thing - the OS - it dont do this running many versions of Linux, but it does with Windows 7 - yea it could be all those other things but at least Linux ignores these problems and keeps it running at all times - also I had Vista Ultimate before this with the same hardware and XP for a little bit also and both Vista and XP had no problem with the drive staying awake but Windows 7 does - the only reason I even run Windows is so I can play PC games other wise I would have nothing to do with this crappy OS I havent found anything in the last 12 years that I can do on Windows that I cant do on Linux except for play PC games and get a virus, lol
but I would be fine if it stayed off or on, now its off and then wakes up every 30-45 min just to go back to sleep after 1-2 min - but again only with Windows 7
I dont think I said anything about having 10 HD's but I only have 2 external ones that are USB, the rest are NAS and internal, way more then 10 HD though thats for sure | My System Specs | | System Manufacturer/Model Number Custom Built OS Windows 7 Ultimate - Signature Edition CPU Intel Q6600 G0 @3.2GHz Motherboard ASUS P5W DH Deluxe Memory 8GB DDR2 Graphics Card 660 2gb ram Sound Card mobo Monitor(s) Displays Acer 19" - Poineer Elite PRO-111FD Screen Resolution 1440x900 and 1920x1080 PSU Antec True Power Quattro 850 Case Antec P-182 Cooling Thermalright Ultra 120 Extreme Black Edition Hard Drives 12 1TB drives - all WD RE4 edition 10 in a raid setup and 2 in a NAS
3 500GB drives - 3 Seagate
1 300GB drive - Seagate - OS Drive |
28 Oct 2011
|
#5 | | Windows 7 64 Bit Home Premium SP1 In The Woods |
Well, do the tests to try and determine what the cause is. That may lead to a solution someone can suggest.
The software that Kado suggests looks like a very good work around.
But if you just wanted to vent about how bad Windows is and how great Linux is then I have noted that. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Home Built - Jan 2013 OS Windows 7 64 Bit Home Premium SP1 CPU i7-3820 Motherboard Asus P9X79-PRO - Bios 3305 Memory GSkill F3-14900CL9Q - 16GB Graphics Card EVGA GeForce GTX660 - Driver 310.90 Sound Card On board Realtek ALC898 Monitor(s) Displays Acer S271HL Screen Resolution 1920 x 1080 Keyboard MS KC-0405 Mouse Intellimouse 5-button PSU Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic) Case Corsair Obsidian 550D Cooling Standard 3 120mm case fans, Cooler Master Hyper 212 EVO Hard Drives #1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black Internet Speed 25Mbits/Sec (on a good day) Antivirus Avast & Malwarebytes Browser Firefox Other Info Asus DVD - DRW-24B1ST 24X |
30 Oct 2011
|
#6 | | Windows 7 Ultimate - Signature Edition |
I like the idea of the software because of how it works by writing a file in a set amount of time to keep it awake - my question is is that the same way that windows "should" keep it awake, like does windows just create a temp file or something and then just keep replacing it to keep dries from spinning down?
or is windows doing what linux does, that is to send the drive a "stay awake" message of sorts using the SMART system built into the drive - like a DMA command not just writing a file | My System Specs | | System Manufacturer/Model Number Custom Built OS Windows 7 Ultimate - Signature Edition CPU Intel Q6600 G0 @3.2GHz Motherboard ASUS P5W DH Deluxe Memory 8GB DDR2 Graphics Card 660 2gb ram Sound Card mobo Monitor(s) Displays Acer 19" - Poineer Elite PRO-111FD Screen Resolution 1440x900 and 1920x1080 PSU Antec True Power Quattro 850 Case Antec P-182 Cooling Thermalright Ultra 120 Extreme Black Edition Hard Drives 12 1TB drives - all WD RE4 edition 10 in a raid setup and 2 in a NAS
3 500GB drives - 3 Seagate
1 300GB drive - Seagate - OS Drive |
30 Oct 2011
|
#7 | | Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1 Hertfordshire |
I don't know how Windows does it but I somehow doubt that it would use such a crude (although effective) method. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Hewlett-Packard/G62-107SA Notebook OS Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1 CPU Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz Motherboard Hewlett-Packard 1425 Memory 8 GB DDR3 Graphics Card Intel(R) HD Graphics Sound Card Realtek High Definition Audio Monitor(s) Displays Builtin Screen Resolution 1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz Mouse Microsoft Bluetooth Notebook Mouse 5000 Hard Drives 250 GB SATA Hard Disk Drive 7200 rpm
2TB Seagate GoFlex USB 2 Drive
1TB Iomega Prestige USB 2 Drive
1.5TB Iomega Prestige USB 2 Drive (Samsung)
1TB Iomega NAS. Internet Speed 60 Mbs download 3 Mbs upload Antivirus Norton 360 Browser Chrome |
30 Oct 2011
|
#8 | | Windows 7 Ultimate - Signature Edition |

Quote: Originally Posted by kado897 I don't know how Windows does it but I somehow doubt that it would use such a crude (although effective) method. I dont put it past windows to use such a crude method, they are known for doing things that make no sense or that should have been changed years ago if not decades like the WMF exploit a few years ago | My System Specs | | System Manufacturer/Model Number Custom Built OS Windows 7 Ultimate - Signature Edition CPU Intel Q6600 G0 @3.2GHz Motherboard ASUS P5W DH Deluxe Memory 8GB DDR2 Graphics Card 660 2gb ram Sound Card mobo Monitor(s) Displays Acer 19" - Poineer Elite PRO-111FD Screen Resolution 1440x900 and 1920x1080 PSU Antec True Power Quattro 850 Case Antec P-182 Cooling Thermalright Ultra 120 Extreme Black Edition Hard Drives 12 1TB drives - all WD RE4 edition 10 in a raid setup and 2 in a NAS
3 500GB drives - 3 Seagate
1 300GB drive - Seagate - OS Drive |
30 Mar 2012
|
#9 | | |

Quote: Originally Posted by leftkidney 
Quote: Originally Posted by TVeblen Sometimes it is the motherboard, the chipset actually, or the chipset driver that is not playing nice with the particular external.
Also it can be the external drive itself, or the data cord, or the USB port that results in a transfer fault. You can test for this by plugging the drive into one of the rear USB ports that are connected to the motherboard, try all the USB ports, try a shorter/thicker data cable.
External drives that do not have a power supply and are powered only by USB are notorious for this. Some work better than others, even within the same model.
I run Windows 7 and my external hard drive will run constantly if I let it, and I have not made any changes to my selective suspend settings from default. I believe your issue lies with your hardware.
The other thing I noticed were your 10 hard drives and RAID array. I can't help but wonder if that might have something to do with it.
well I can narrow it down to 1 thing - the OS - it dont do this running many versions of Linux, but it does with Windows 7 - yea it could be all those other things but at least Linux ignores these problems and keeps it running at all times - also I had Vista Ultimate before this with the same hardware and XP for a little bit also and both Vista and XP had no problem with the drive staying awake but Windows 7 does - the only reason I even run Windows is so I can play PC games other wise I would have nothing to do with this crappy OS I havent found anything in the last 12 years that I can do on Windows that I cant do on Linux except for play PC games and get a virus, lol
but I would be fine if it stayed off or on, now its off and then wakes up every 30-45 min just to go back to sleep after 1-2 min - but again only with Windows 7
I dont think I said anything about having 10 HD's but I only have 2 external ones that are USB, the rest are NAS and internal, way more then 10 HD though thats for sure I ran into this problem recently on a New Win 7 64bit PC. I found that it was not sufficient to disable sleep mode for USB in pwer options but I had to check alldrives and it was necessary to additioanlly disable sleep for USB 3 drives | My System Specs | | System Manufacturer/Model Number ACPI Multiprocessor PC OS Win 7 Ultimate SP1 CPU CPU Type QuadCore Intel Core i7 960, 3333 MHz (25 x 133) Motherboard Motherboard Name Asus P6T (2 PCI, 1 PCI-E x1, 3 PCI-E x16, Memory DIMMS: Kingston 99U5458-001.A00LF 6 GB DDR3-1333 DDR3 SDRAM Graphics Card Video Adapter NVIDIA GeForce GTX 480 (1536 MB) Sound Card Audio Adapter Realtek ALC1200 @ Intel 82801JB ICH10 - High D Monitor(s) Displays Monitor Hannstar HZ281H [28" LCD] (015LM3AY00458) Screen Resolution 1920X 1200 Keyboard Logitech HID-Compliant Keyboard Mouse Logitech HID-compliant TrackMan Wheel Mouse PSU APC 650 Case GameMaster Cooling 8 fans Hard Drives 586GB Western Digital WDC WD6000HLHX-01JJPV0 ATA Device (SATA)
1954GB Western Digital WDC WD20EARS-00MVWB0 ATA Device (SATA)
586GB Western Digital WDC WD6000HLHX-01JJPV0 ATA Device (SATA) Internet Speed Enabled via DHCP 30mbs Other Info Optical Drives
HL-DT-ST BD-RE BH10LS30 SCSI CdRom Device
Iomega RRD2 SCSI CdRom Device
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