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Windows 7: External hd problems

28 Oct 2011   #1

Windows 7 Ultimate x64
External hd problems

Hi all,

I have a Western Digital 750 gb external hd that I keep all of my media on. Ever since I installed windows 7 it has given me problems of dropping out. Every time I wake my machine from sleep, or restart it, the drive does not show up in my computer. I have to manually unplug it and plug it back in for windows to recognize it, which gets pretty annoying.

Any thoughts as to what might be going on?

My System SpecsSystem Spec
28 Oct 2011   #2

Windows 7 Ultimate 64 bit

Are there any errors in the device manager? Have you tried reinstalling the driver for the ex-hdd? Have you tried switching usb ports assuming it's a usb connection? Have you tried update the firmware of ex-hdd? Have you tried to update your BIOS? Then check your system for any malware, spyware and virus's....which can cause some problems for some external devices.
My System SpecsSystem Spec
28 Oct 2011   #3

Windows 7 Ultimate x64

Sorry, I should have mentioned this in the first post: No errors, drivers are updated, and it's not the usb port. Just ran a full sweep for viruses etc and found nothing. Haven't updated firmware or BIOS, guess I will try that now. Thanks for the input
My System SpecsSystem Spec
28 Oct 2011   #4

Windows 7 Ultimate SP1 64-Bit

You might want to check you have updated chipset drivers.
My System SpecsSystem Spec
29 Oct 2011   #5

Windows7 home premium 32-bit

FWIW, before you do anything too drastic . . . is this a big issue? Why not just accept it's Win agro and leave it unplugged when you retire for the night?

As a bonus the drive is separate from the PC - so you can lock it up, in another room, perhaps?
My System SpecsSystem Spec
30 Oct 2011   #6

Windows 7 Ultimate 64 bit

But did you check for malware, spyware using "Malwarebytes" and "SpyBot S&D". These are the root cause's for a lot of windows mishaps.

Malwarebytes : Free anti-malware, anti-virus and spyware removal download

The home of Spybot-S&D!
My System SpecsSystem Spec
30 Oct 2011   #7
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8

You say that it does not show up in Computer - does it show up in Disk Management??
My System SpecsSystem Spec

 External hd problems

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