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Windows 7 - Dual Monitors shut down |
10-29-2011
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#1 | | |
Dual Monitors shut down I have dual monitors with Windows 7 Pro.
AMD Radeon HD 6550d
Both monitors shut off in about 2 minutes and resume with mouse click.
Settings are for Turn Off Displays 1 hour, Sleep, Never.
No Screensavers, Nothing different in Advanced Settings.
AMD Vision Control Center, Balanced, Turn Off Display, 1 Hour.
This just started, everything had been OK.
Changed Themes, no difference.
| My System Specs | | System Manufacturer/Model Number Home Built OS Windows 7 Professional CPU AMD 64 Athlon X2 Dual Core Motherboard Asus M3A Memory 6 Gig Graphics Card Nvidia GeForce 8800GTS Hard Drives 500GB Seagate (2) Other Info Laptop is Gateway NV52 with Windows 7 Home Premium |
10-29-2011
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#2 | | Windows 7 Ultimate 64 bit |
Unclear as to what your actual settings are for your monitors. Is it set to turn off in one hour, set to sleep or is it set to never. Very confusing. Any how, in power options change the setting from what ever it is now to anything, then save. Next, pick the one you want and click save and reboot. See if problem still occurs after reboot. | My System Specs | | System Manufacturer/Model Number Custom built OS Windows 7 Ultimate 64 bit CPU AMD Phenom II X4 940 Black Edition Motherboard Asus M4N78 Pro Memory GSkill 4 X 2 GB PC 8500 Graphics Card PowerColor Radeon HD 4870 512mb GDDR5 Sound Card On board VIA High Definition Audio Monitor(s) Displays Dual monitors: HP W1907 LCD 19" and Gateway HD Display 19" L Screen Resolution 1440x900 Keyboard Logitech G510 Mouse Razor DeathAdder PSU Ultra X4 750 watt fully modular Case Ultra E-Torque mid tower ATX Cooling Core-Contact 92 mm CPU Cooler Hard Drives Seagate Barracuda 1TB (primary)
Seagate Barracuda 2 X 320 GB Internet Speed 50/5 Mbps UL/DL Other Info Optical: Super Muliti DVD burner w/lightscribe, Hauppauge WinTV HVR-1800 |
10-29-2011
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#3 | | |
Sorry,
Nothing fancy:
preferred Plans: Balanced
Turn off Display: 1 Hour
Put the Computer to sleep: Never.
Same settings are in the AMD Control Center. | My System Specs | | System Manufacturer/Model Number Home Built OS Windows 7 Professional CPU AMD 64 Athlon X2 Dual Core Motherboard Asus M3A Memory 6 Gig Graphics Card Nvidia GeForce 8800GTS Hard Drives 500GB Seagate (2) Other Info Laptop is Gateway NV52 with Windows 7 Home Premium |
10-29-2011
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#4 | | |
Tried this:
Next, pick the one you want and click save and reboot. See if problem still occurs after reboot.
No change. | My System Specs | | System Manufacturer/Model Number Home Built OS Windows 7 Professional CPU AMD 64 Athlon X2 Dual Core Motherboard Asus M3A Memory 6 Gig Graphics Card Nvidia GeForce 8800GTS Hard Drives 500GB Seagate (2) Other Info Laptop is Gateway NV52 with Windows 7 Home Premium |
10-30-2011
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#5 | | Windows 7 Ultimate 64 bit |
Since the settings don't seem to bee the issue it could be do to some sort of bug lurking around in your system some where. Check your system for any malware, spyware or Virus's. Some forms of malware and spyware to mess with and change system settings. | My System Specs | | System Manufacturer/Model Number Custom built OS Windows 7 Ultimate 64 bit CPU AMD Phenom II X4 940 Black Edition Motherboard Asus M4N78 Pro Memory GSkill 4 X 2 GB PC 8500 Graphics Card PowerColor Radeon HD 4870 512mb GDDR5 Sound Card On board VIA High Definition Audio Monitor(s) Displays Dual monitors: HP W1907 LCD 19" and Gateway HD Display 19" L Screen Resolution 1440x900 Keyboard Logitech G510 Mouse Razor DeathAdder PSU Ultra X4 750 watt fully modular Case Ultra E-Torque mid tower ATX Cooling Core-Contact 92 mm CPU Cooler Hard Drives Seagate Barracuda 1TB (primary)
Seagate Barracuda 2 X 320 GB Internet Speed 50/5 Mbps UL/DL Other Info Optical: Super Muliti DVD burner w/lightscribe, Hauppauge WinTV HVR-1800 |
10-30-2011
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#6 | | |
Thanks for the reply.
I have Microsoft Security Essentials and the Consumer License Malwarebytes Anti-Malware.
Taking your advise, ran a deep scan with both and found nothing.
When I set the "Turn off display" to 1 minute, at the mark, the HP monitor shows a "No Signal" and the AOC "Monitor going to sleep". It than takes a full 2 seconds to restore with a mouse shake.
With the setting to "Never", both monitors shut off instantaneously (Whew) with no indicators at 65 seconds and restore immediatly with a mouse shake. | My System Specs | | System Manufacturer/Model Number Home Built OS Windows 7 Professional CPU AMD 64 Athlon X2 Dual Core Motherboard Asus M3A Memory 6 Gig Graphics Card Nvidia GeForce 8800GTS Hard Drives 500GB Seagate (2) Other Info Laptop is Gateway NV52 with Windows 7 Home Premium |
10-30-2011
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#7 | | Windows 7 Ultimate 64 bit |
Are both monitors the same make and model? How are both monitors connected to GPU? What are the refresh rates of each monitor? | My System Specs | | System Manufacturer/Model Number Custom built OS Windows 7 Ultimate 64 bit CPU AMD Phenom II X4 940 Black Edition Motherboard Asus M4N78 Pro Memory GSkill 4 X 2 GB PC 8500 Graphics Card PowerColor Radeon HD 4870 512mb GDDR5 Sound Card On board VIA High Definition Audio Monitor(s) Displays Dual monitors: HP W1907 LCD 19" and Gateway HD Display 19" L Screen Resolution 1440x900 Keyboard Logitech G510 Mouse Razor DeathAdder PSU Ultra X4 750 watt fully modular Case Ultra E-Torque mid tower ATX Cooling Core-Contact 92 mm CPU Cooler Hard Drives Seagate Barracuda 1TB (primary)
Seagate Barracuda 2 X 320 GB Internet Speed 50/5 Mbps UL/DL Other Info Optical: Super Muliti DVD burner w/lightscribe, Hauppauge WinTV HVR-1800 |
10-30-2011
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#8 | | Windows 7 Home Premium 64 bit |

Quote: Originally Posted by cfourkays I have dual monitors with Windows 7 Pro.
AMD Radeon HD 6550d
Both monitors shut off in about 2 minutes and resume with mouse click.
Settings are for Turn Off Displays 1 hour, Sleep, Never.
No Screensavers, Nothing different in Advanced Settings.
AMD Vision Control Center, Balanced, Turn Off Display, 1 Hour.
This just started, everything had been OK.
Changed Themes, no difference. I believe that you have your screensaver set to 2 minutes, Blank.
It looks like the monitor is shutting down, but actually the blank screensaver is kicking in. The monitors won't shut down until 58 minutes later.
The solution...set the screen saver to (None). After 1 hour, the monitors should shut off.
I could be wrong, though. | My System Specs | | System Manufacturer/Model Number Self-built OS Windows 7 Home Premium 64 bit CPU Intel Core i7-3770 Motherboard Gigabyte Z68A-D3H-B3 Memory G.SKILL 8GB (2 x 4GB) DDR3 F3-10666CL9D-8GBNT Graphics Card Sapphire ATI Radeon HD 6670 Sound Card Realtek ALC892 Monitor(s) Displays Samsung SyncMaster P2370HD, Dell 1703FPT Screen Resolution 1920 x 1080 Keyboard Logitech Deluxe 250 Mouse Logitech MX518 PSU SeaSonic M12II SS-500GM Case Lian Li PC-9F Cooling Zalman CNPS9900LED Hard Drives Samsung Spinpoint F3 HD103SJ Internet Speed 8 Mbps |
10-30-2011
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#9 | | |
I'm embarrassed! 
Thanks both of you.
I don't recall changing that.
I was screwing around with the AMD Vision Control Center and obviously made the change. I was just going to post that when the screens turned off, they really didn't and were backlit.
Blank, as it were.
Pete | My System Specs | | System Manufacturer/Model Number Home Built OS Windows 7 Professional CPU AMD 64 Athlon X2 Dual Core Motherboard Asus M3A Memory 6 Gig Graphics Card Nvidia GeForce 8800GTS Hard Drives 500GB Seagate (2) Other Info Laptop is Gateway NV52 with Windows 7 Home Premium |
10-30-2011
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#10 | | Windows 7 Home Premium 64 bit |
No problem!! | My System Specs | | System Manufacturer/Model Number Self-built OS Windows 7 Home Premium 64 bit CPU Intel Core i7-3770 Motherboard Gigabyte Z68A-D3H-B3 Memory G.SKILL 8GB (2 x 4GB) DDR3 F3-10666CL9D-8GBNT Graphics Card Sapphire ATI Radeon HD 6670 Sound Card Realtek ALC892 Monitor(s) Displays Samsung SyncMaster P2370HD, Dell 1703FPT Screen Resolution 1920 x 1080 Keyboard Logitech Deluxe 250 Mouse Logitech MX518 PSU SeaSonic M12II SS-500GM Case Lian Li PC-9F Cooling Zalman CNPS9900LED Hard Drives Samsung Spinpoint F3 HD103SJ Internet Speed 8 Mbps Dual Monitors shut down problems? All times are GMT -5. The time now is 08:58 AM. |  |