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Windows 7: Can't open mouse settings in control panel


19 Nov 2011   #1

Windows 7 Professional x64
 
 
Can't open mouse settings in control panel

When I click 'mouse' in control panel, windows thinks for a second, then just nothing happens - the configuration window doesn't appear.
This is annoying in particular because I can't redefine the right side button, which by default opens the magnifier.


Currently I have 3 mice installed:
- Synaptics touchpad
- Microsoft intellipoint
- keyboard trackball mouse

I have an HP Pavilion dv6 3310 laptop (see specs here).
Running Windows 7 x64.


My System SpecsSystem Spec
.

19 Nov 2011   #2
Microsoft MVP

Windows 8.1 Pro with Media Center 64 bit
 
 

Is there an icon for one or more of the above in the task monitor down by the clock? if yes what happens if you click it?
My System SpecsSystem Spec
19 Nov 2011   #3

Windows 7 Professional x64
 
 

No icon in the tray that has to do with any of the mice..

I tried to open Microsoft Mouse from start menu (instead of control panel). Same thing. Then I reinstalled the Intellipoint software. Still the same.
My System SpecsSystem Spec
.


19 Nov 2011   #4
Microsoft MVP

Windows 8.1 Pro with Media Center 64 bit
 
 

This is just a guess, but I would think you have too many pointing devices. It sounds like the intellapoint software can't differentiate between all those devices.
My System SpecsSystem Spec
20 Nov 2011   #5

Windows 7 Professional x64
 
 

is there another way to change the buttons settings? maybe in registry?
I don't want the magnifier to show up.
My System SpecsSystem Spec
20 Nov 2011   #6
Microsoft MVP

Windows 8.1 Pro with Media Center 64 bit
 
 

I don't know, maybe? Temporarily disable the touch pad, unplug your trackball/keyboard, and try running the Intellapoint software again. If this is only a resent problem you could try system restore.
My System SpecsSystem Spec
20 Nov 2011   #7

Windows 7 Ultimate x64 sp1
 
 

run this command in Run,

RUNDLL32 SHELL32.DLL,Control_RunDLL MAIN.CPL,@0,1

It should open the mouse properties.
My System SpecsSystem Spec
20 Nov 2011   #8

Windows 7 Ultimate SP1 64-Bit
 
 

I also agree you've too many pointing devices.

When I tried to use the touchpad on a Sony Vaio along with a Logitech wireless mouse I had big problems with the cursor making unexpected movements so I disabled the touchpad; problem cured.

I also tried to use an HP wireless keyboard with a Microsoft USB mouse and had problems with both the keyboard and mouse.

With either a Microsoft keyboard and mouse (both wired) or an HP wireless keyboard and wireless mouse the problems were cured.
My System SpecsSystem Spec
20 Nov 2011   #9

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by rustberger View Post
run this command in Run,

RUNDLL32 SHELL32.DLL,Control_RunDLL MAIN.CPL,@0,1

It should open the mouse properties.
Awesome!!!! not only did this open the settings window, now it works from control panel too! thanks much


Before trying this, I found a registry workaround (explained here):

Code:
Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\IntelliPoint\ModelSpecific\34\EventMapping\8]
"Keystroke"=dword:000000a7
"Setting"=dword:0000019c
"KeystrokeText"="Forward"
#Mappings:
#Right 2
#Middle 4
#Left side 6
#Right side 8
My System SpecsSystem Spec
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 Can't open mouse settings in control panel




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