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Windows 7: Error message when installing wireless printer


20 Nov 2011   #1

Windows 7 64 bit
 
 
Error message when installing wireless printer

I am trying to install my printer to my wireless network, but I keep getting an error message that I am not the administrator on this computer. This is my personal computer, so don't know why I would not be the administrator. I did set up a homegroup and add my printer and all my documents, but that doesn't seem to make a difference. Please help right away! Thanks.

My System SpecsSystem Spec
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20 Nov 2011   #2

Windows 7 Ultimate x64
 
 

Dont double click the installer to run it, instead right click it and choose "run as administrator"
My System SpecsSystem Spec
20 Nov 2011   #3

Windows 7 64 bit
 
 
Fix did not work

Maybe I'm not doing the right thing, but I load the printer CD, and it comes up with a message that says 'Run setup.exe', and does not allow me to right click, then it runs through until I get the other message that says 'Run as' in the box, but it won't let me, and tells me to logout and have the administrator log in to complete the setup.
My System SpecsSystem Spec
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20 Nov 2011   #4

Windows 7 Ultimate x64
 
 

Follow this Tutorial

Built-in Administrator Account - Enable or Disable

Once you have enabled it you can go to User Accounts in the control panel > select your normal user > change account type > change to administrator.

You may then disable the built in admin account again.
My System SpecsSystem Spec
20 Nov 2011   #5
Microsoft MVP

Windows 8.1 Pro with Media Center 64 bit
 
 

Put the CD in and click cancel when you get the autorun prompt to run setup. Then browse to the CD though explorer. Then right click the setup.exe file and select "run as administrator".
My System SpecsSystem Spec
20 Nov 2011   #6

Windows 7 64 bit
 
 

Still no luck - I show the administrator account, but still get the same error that 'this system does not meet the minimum requirements required to install this product.

There must be some other problem, since I have previously installed my printer using this CD several times on different computers.

Can I just get the drivers online to see if that resolves the problem?

Thanks for your help.
My System SpecsSystem Spec
20 Nov 2011   #7

Windows 7 Ultimate x64
 
 

Did you try following Alpha's post? by not using the autorun dialogue, and browsing to the setup.exe on the disk as a means to getting the right click option.

Other possibilities include the spooler service being disabled. Please type services into the start menu and check that spooler is started and set to auto.
My System SpecsSystem Spec
20 Nov 2011   #8

Windows 7 Ultimate x64
 
 

The next step is to follow these instructions I posted recently:

printer driver wont install on windows 7 64bit
My System SpecsSystem Spec
20 Nov 2011   #9

Windows 7 64 bit
 
 

I did try that option, and it didn't work. I typed services, and have a really long list of services, but don't specifically see anything regarding a spooler, however, I have noticed that when trying to run the install, sometimes the DOS menu has come up, and it looks like it is turning the spooler on and off.
My System SpecsSystem Spec
20 Nov 2011   #10

Windows 7 64 bit
 
 

Thanks for your help, but I give up - nothing I try seems to work, and I don't understand because I've never had this problem before. The only change to this computer is that we recently changed our Internet service to Verizon FIOS, but I can't imagine that making a difference.

I guess I'm just not savvy enough, and really need a step by step - I'll just use the printer by attaching to a USB for now, then hire a computer tech to fix it for me.

Thanks anyway.
My System SpecsSystem Spec
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 Error message when installing wireless printer




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