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Windows 7: cant install printer driver when sharing HP printer

24 Nov 2011   #11
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

just remove the printer (if listed) from "devices and printers". Then goback to a "restore point" let's say 1 or 2 days back in time. Then just connect the printer to usb (use another usb port, maybe this one is not working well). Windows should detect it and install driver by itself. Please tell what happens then


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24 Nov 2011   #12
fermat543

windows 7 professional 32 bit
 
 

I'm not quite sure how this has happened .... but problem solved.

I am baffled as to how ... as I was in the process of uninstalling the software. However I now have a network connected remote printer which works! At least for now anyway.

Many thanks for all the advice!

Mike
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24 Nov 2011   #13
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

In that case I I can only imagine that a new driver install was attempted over an old driver thereby corrupting it.

Very pleased to hear your problem has been resolved and thanks for taking time to post back.
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25 Nov 2011   #14
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

how did you fix it?
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 cant install printer driver when sharing HP printer




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