Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Annoying printing issue


23 Nov 2011   #1
BSD

 
 
Annoying printing issue

Hello,

I have a Canon laser printer with US Quarto paper (LT, 8.5" x 11").

Printing Preferences (Ctrl Pnl -> Hardware & Sound -> Devices & Printers -> Right click on printer -> Printing Prefs) are set to LT.

Printer Defaults (Ctrl Pnl -> Hardware & Sound -> Devices & Printers -> Right click on printer -> Printer Properties -> Advanced -> Printing Defaults) are set to LT, too.

Printer itself has two trays, both of which were loaded with LT paper and setup for LT via printer's menu on the printer itself.

Every time I try to print from any Windows program (e.g. MS Word or custom American accounting software), it switches paper size to A4. I can only experience that in the printer dialog that pops upon hitting Ctrl+P. Nowhere else!

Now, the accounting software is American (hence the need for US paper) and is programmed for Letter paper size and doesn't even have configurable options, unlike MS Word for example which allows to set up a document size prior to printing. This however was never an issue as the software used to print just fine using the same Canon and literally any other printer. Somehow I think it is to do with Windows or maybe printer driver?

Like I said, the accounting software used to print just fine without any hiccups on older computer which was recently upgraded. Sadly, all previously working configuration was lost.

Things I tried:

1. Creating custom printing profile (printer allows that) that would have LT paper as a default size but somehow Ctrl+P dialogue overrides it. All the setting (like duplex printing, trays order are right as I set them but the darn paper size always defaults to A4).

2. Changing system locale to US.

3. Googling the issue.

Please advise as unfortunately Printer stalls every time it is seeing 'incorrect' document size sent to it, and I have to go and manually set the paper size to LT every time I call Ctrl+P.

Sorry if I've been unclear but pls do ask your questions and I will try to give as much information as I can.

Thanks.

BSD

My System SpecsSystem Spec
.

13 Dec 2011   #2
BSD

 
 

Problem found and resolved. The accounting software was set up to use 'default' Windows printer (ironically A4 printer) and although there was a Windows printer dialog before each print, the software somehow adopted A4 print format. Changed to default US Letter printer, all good now.

Thanks.

BSD
My System SpecsSystem Spec
Reply

 Annoying printing issue




Thread Tools



Similar help and support threads for2: Annoying printing issue
Thread Forum
help with annoying issue plz ? Network & Sharing
Annoying network issue Network & Sharing
Solved Small issue, but annoying... Microsoft Office
MSE annoying issue Software
Kernel-41 Issue is Becoming Annoying BSOD Help and Support
Annoying Driver Issue Drivers
USB Issue (Annoying) Drivers

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 06:03 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33