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Windows 7: Missing secondary internal hard drive... HELP!

25 Nov 2011   #1
slugger7

Windows 7 Ultimate 32 bit
 
 
Missing secondary internal hard drive... HELP!

I've recently uninstalled itunes. When i restarted my PC i noticed that my internal secondary drive was missing. Reboot and still nothing. Powerdown wait 30 sec and swjtch back on: still missing. I finally opened it up unplugged it and replugged it and it found it again.

I then rebooted again and again it was missing repeated steps above same result.

Dont know what to do ant its a hassle to open it up every time.
Windows 7 ultimate. Sata Seagate barracuda 2tb


My System SpecsSystem Spec
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25 Nov 2011   #2
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

The first thing I would try is uninstalling ITunes and then performing a System Restore to a date before you installed ITunes.

See if that clears up the hard drive problem, then deal with the ITunes installation problem.
My System SpecsSystem Spec
25 Nov 2011   #3
rubyrubyroo

MS Windows 7 Home Premium SP1 64-bit (Family Pack Lic.) Upgrade
 
 

Greetings Slugger,

if and only if TVeblem's suggestion happens to not prove productive, I ask you:

So is BIOS not recognizing it, or is windows not finding it?

Also Have you (while grounded properly!) touched or held the drive at power-up/down to see if it is a possible power issue internal to the HDD or external to the cord(s)

Mike
My System SpecsSystem Spec
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25 Nov 2011   #4
Corazon

Windows 7 Professional SP1 32-bit
 
 

Quote   Quote: Originally Posted by TVeblen View Post
The first thing I would try is uninstalling ITunes and then performing a System Restore to a date before you installed ITunes.

See if that clears up the hard drive problem, then deal with the ITunes installation problem.
He said he already uninstalled it and that's when trouble started... (still, your suggestion is valid)
My System SpecsSystem Spec
25 Nov 2011   #5
scrooge

win 7 ( 64 bit)
 
 

if your bios finds it then look at your disk manger and see if it's there.

scrooge
My System SpecsSystem Spec
25 Nov 2011   #6
rubyrubyroo

MS Windows 7 Home Premium SP1 64-bit (Family Pack Lic.) Upgrade
 
 

hmm he was online an hour ago and the same type question was asked several times along with others and a correction. and no reply.. could have lost interest or fixed without replying.

Any updates or questions Slugger7? We'd be glad to help.

Mike
My System SpecsSystem Spec
26 Nov 2011   #7
slugger7

Windows 7 Ultimate 32 bit
 
 

It cant be the power cable or the cable as it works when i unplug and replug i even used diffrent cables and still the same problem.
I've noticed that my bios takes longer to startup and is searching for the drive but doesent and just goes through its steps.
My System SpecsSystem Spec
26 Nov 2011   #8
scrooge

win 7 ( 64 bit)
 
 

is there any way you can test the drive on another computer?
maybe it's the drive going bad.

scrooge
My System SpecsSystem Spec
26 Nov 2011   #9
slugger7

Windows 7 Ultimate 32 bit
 
 

I could try putting it in a external case and running it. If that could prove anything.
Ill let you know on the results when I've got more time though.
My System SpecsSystem Spec
26 Nov 2011   #10
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

If you suspect the hard drive might be failing you should download the drive manufacturer's diagnostic tool and run it (Seagate SeaTools). That will tell you if there is something physically wrong with the drive. Afterward we will have a better idea on how to proceed.

The iTunes UN-installation (yes, I completely missed that) may be just a coincidental occurrence.
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 Missing secondary internal hard drive... HELP!




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