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Windows 7: How to reboot laptop when it is stuck on x:/windows/system32/cmd.exe


29 Nov 2011   #1

windows 7 64 bit home premium
 
 
How to reboot laptop when it is stuck on x:/windows/system32/cmd.exe

HI my laptop is stuck on x:/windows/system32/cmd.exe does anybody know how to reboot it?
it is a asus u43f that i bought in the US, and it was working fine until I downloaded a pdf for my thesis and now since then I cannot reboot it
anybody knows....could somebody describe in steps what needs to be done
it can be in dutch or english or even french if you want
please help me
the laptop is jsut 1y2months
thx

My System SpecsSystem Spec
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29 Nov 2011   #2

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Download the liveCD & Run, this is a free tool from MS:
http://www.sevenforums.com/tutorials...per.html?ltr=M
My System SpecsSystem Spec
29 Nov 2011   #3

windows 7 64 bit home premium
 
 

Actually now the problem is not there anymore but it si somewhere way worst i think
My windows 7 is blocked/ stuck on x:/windows/system32/cmd.exe?
do you know how to repair this by any chance
My System SpecsSystem Spec
.


29 Nov 2011   #4

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

I believe what theog suggested is that your system has probably been infected with malware/virus. The stand-alone System Sweeper program he linked to will allow you to run a virus scan - removal tool outside of the operating system.

You may need to download the program and burn your CD on another computer of course.

You can normally shut down a frozen laptop by pressing and holding the power/ON button for 10 to 15 seconds. This is a forced shutdown and Windows should pause when you start up again and recommend Safe Mode. If it does then try to boot into Safe Mode.
My System SpecsSystem Spec
29 Nov 2011   #5

windows 7 64 bit home premium
 
 

@TVEBLEN:The thing is forgot to mention here is that while I am in Safe Mode it still does the same screen
Will your program work then or not?
( I know it is a stupid question but you might know the answer, thx) I will try this as soon as I am on my house IMAC
My System SpecsSystem Spec
29 Nov 2011   #6

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Download the liveCD & Run, this is a free tool from MS:
A liveCD is bootable, no need to start windows.
My System SpecsSystem Spec
29 Nov 2011   #7

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

HI my laptop is stuck on x:/windows/system32/cmd.exe? really X drive? That's only the case when starting in recovery environment.
  • What happens exactly when starting windows normally?
  • same question in safe mode?
error messages please
My System SpecsSystem Spec
29 Nov 2011   #8

windows 7 64 bit home premium
 
 

@Kaktussoft
HI my laptop is stuck on x:/windows/system32/cmd.exe? really X drive? That's only the case when starting in recovery environment.
yes x drive....
  • What happens exactly when starting windows normally? it goes directly to the x drive...
  • same question in safe mode? if i press f8, safe mode or latest good performed check of windows ( do not know the exact word) in asus it goes to x drive....system 32
mylaptop is totally stuck there...
will i be able to remove the virus and start over again or not? i mean rebooting#thx
My System SpecsSystem Spec
29 Nov 2011   #9
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

For rebooting you could try this: Press the Start Key (WIN Key). If the start box appears, press the right arrow key twice. Then press the letter "R". That should restart your system.
My System SpecsSystem Spec
30 Nov 2011   #10

windows 7 64 bit home premium
 
 

@whs
hummm icannot even open windows so Im not sure that by clicking on the window key that the start button will appear but ican always try....thx
My System SpecsSystem Spec
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 How to reboot laptop when it is stuck on x:/windows/system32/cmd.exe




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