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Windows 7: Cannot detect or add bluetooth devices in windows 7 home premium

30 Nov 2011   #1

Windows 7 Home Premium
Cannot detect or add bluetooth devices in windows 7 home premium

Hey all, new user here, but really hoping someone will have some ideas that I haven't tried yet.

I have an Iogear bluetooth dongle that up until a couple of weeks ago was working fine. I use it to connect to a bluetooth keyboard. I went on a trip and took the keyboard with me, where I paired it with my iPad. When I came back, the bluetooth could no longer find the keyboard, or any other bluetooth device for that matter.

I've gone through all of the usual troubleshooting steps, including making sure it is set to run automatically, making sure the device drivers are updated, removing and reinstalling the device drivers, making sure the bluetooth settings are correct as far as set to find devices etc. with no luck.

It does appear to be working as far as the device goes. There is a blue light on the dongle that blinks when I click to find a bluetooth device. When I put the bluetooth on the computer into discover mode, my phone is able to find the bluetooth radio, but it cannot connect with it. All of this, and the fact that it worked fine before, leads me to believe it may be a problem with my computer. I ran antivirus software, and although it found a couple of malware programs, nothing changed.

Any other ideas?

My System SpecsSystem Spec


 Cannot detect or add bluetooth devices in windows 7 home premium

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