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Windows 7: Computer does not recognize DVD in player

02 Dec 2011   #1
mrcart

Windows 7 Home Premium 32 bit
 
 
Computer does not recognize DVD in player

When I play a commercial DVD, a movie for instance, the E drive shows no disk inserted. However, a CD plays with no problem. This was not always the case, but has been since I installed Windows 7 Home Premium

I apologize now for anything lacking in description. I am a computer user is the same way I am a TV or telephone user. I have some knowledge gleaned from prior corrective efforts like this but by no means am I well versed in the technology. I can follow/have followed directions resulting in successful corrective measures taken.

I have already done the registry check for high and low filters (they aren't shown so cannot delete).

I've looked through numerous previous similar messages with no joy.

Thanks, Bob


My System SpecsSystem Spec
02 Dec 2011   #2
badger906

Windows 7 Ultimate x64, & Mac OS X 10.9.2
 
 

have you downloaded the latest dell chipset drivers from dell website?
My System SpecsSystem Spec
02 Dec 2011   #3
mrcart

Windows 7 Home Premium 32 bit
 
 

No, but I did, at Windows invitation, have it check for the latest drivers, etc. The report was that there were no updates available.
My System SpecsSystem Spec
04 Dec 2011   #4
mrcart

Windows 7 Home Premium 32 bit
 
 

Quote   Quote: Originally Posted by badger906 View Post
have you downloaded the latest dell chipset drivers from dell website?
I wasn't able to do that. Dell offers no chipset drivers for my computer for Windows 7, only XP and Vista. I was able, though, to update the BIOS to the latest available. Unfortunately, that did not solve the problem but I did get a warm, fuzzy feeling from being able to do it.
My System SpecsSystem Spec
04 Dec 2011   #5
badger906

Windows 7 Ultimate x64, & Mac OS X 10.9.2
 
 

thats the problem with older devices and newer software. The hardware inside isnt always supported after a while, and hence why theres no drivers available. try installing a vista version, it may work.

I have issues with windows home server and my hardware, as servers arent designed to run mid range graphics cards, but i use mine for Blu rays, no drivers were supported, but vista/7 versions worked.
My System SpecsSystem Spec
04 Dec 2011   #6
mrcart

Windows 7 Home Premium 32 bit
 
 

Thanks, I'll give it a try. If there is a mismatch ( the Vista chipset being incompatible with Windows 7 maybe) will the software catch it and not install or will it go ahead anyway and completely mess up the computer?
My System SpecsSystem Spec
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 Computer does not recognize DVD in player




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