Windows 7: Please help - Windows 7 64 with Samsung Galaxy S2 LTE

Hi all, hoping some windows people can help as the Android people cannot so far, this is a PC problem. thanks for looking

Essentially my phone cannot connect with my computer, it's not the phone, as it will connect quickly and easily to a laptop running XP Pro and a desktop running Windows 7 32 bit.

I have a Intel 2500K on a ASUS P8P67 B3. When I turn the phone to USB Mass Storage mode (making the unit into 2 flash drives one internal and one called external which is my 32gb microSD card) and plug it into my computer I see 2 removable drives, say G and H - neither can be accessed and I get "please insert disk" when I try.



When I plug it into the other computers I get 2 removable disk "Autoplay" pop ups and there's an option to view folders, I never get that with my machine.

So, should I be resetting USB ports, or looking into windows autoplay settings? I'm not a pro

make sure you have the right samsung drivers installed on your computer

Yes, tried that. Tried a few others too because people said they had good luck with them. I have the newest release of Kies as well which is samsungs mobile phone program

did you another usb port? i had a problem with my samsung fascinate, i changed the usb setting to ask on connection and then choose usb mass storage when the options came up

ya, tried every one on this comp. I'm going to look into the "ask on connection" thanks