Windows can get "confused" by all the old (and sometimes
conflicting) USB storage
driver data that tends to collect and remain installed on a PC
DriveCleanup removes all currently non present "Storage Volumes", "Disk", "CDROM", "Floppy" USB drives and their USB devices from the device tree.
Try this.
Download drivecleanup.zip v 0.8.1 from
Drive Tools for Windows. Unzip it to a folder, select the 32bit or 64bit drivecleanup.exe depending on your OS and copy it to the c > windows > system32 folder.
Shut down your Comp, Unplug all USB devices from your computer.( you may keep USB KB and mouse plugged)
Reboot.
On an elevated command prompt type drivecleanup.exe and Enter. After the cleanup close the window.
Shut down your comp and reboot. Plug in your USB devices for a clean and fresh install.
May or may not help to fix this problem but no harm in removing the accumulated muck and avoid future problems.