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Windows 7: External Harddrive worked in 32 bit Windows 7, not 64 bit after uprade

13 Dec 2011   #1
sextonmusic

Windows 7 Home Premium 64 bit
 
 
External Harddrive worked in 32 bit Windows 7, not 64 bit after uprade

Hey there, I'm new to this. I was working with Windows 7 32 bit and recently decided to take advantage of more RAM for recording music by upgrading to Windows 7 64 bit. However, after the upgrade installation my WD MyBook Studio II 2tb is no longer recognized in "My Computer" when I hook it through firewire OR USB (Yet all other devices work as they should) - So I've been to Disk Management and it shows up as a disk. However, there is still no letter assigned to it. When I right click on it, the only option is to delete volume. As you can see in this picture it shows up as disk 2 with three separate regions.










Now, when I hook it up to a MacBook running Leopard the WD MyBook Studio II works just fine and all of the files are accessible. I've also tried uninstalling the drivers, powering down and reconnecting, updating drivers. I've also switched my firewire controllers to (Legacy) in Device Manager. I still am not able to access my external drive within Windows 7 64 bit Home Premium - YET it worked great with 32 bit.

I can't remember if I disconnected the external drive from the computer when I upgraded Windows, but would that potentially have affected the install? How do I get access to my external drive if it won't show up in "My Computer" when it shows up perfectly fine on the MacBook running Leopard? Right now I'm using just less than half of the drive at around 800 GB and it's made up of two separate 1tb drives. I'm completely lost. Does anyone know a solution to my problem?

Also: Windows lists my specific external drive as compatible with Windows 7 64 bit.


My System SpecsSystem Spec
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13 Dec 2011   #2
dsk04

windows 7 premium 64 bit
 
 

you should have an option on one of the partitions to "add / change drive letter"
My System SpecsSystem Spec
13 Dec 2011   #3
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

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14 Dec 2011   #4
sextonmusic

Windows 7 Home Premium 64 bit
 
 

Again, the only option was to delete volume, there was no option to add/change drive letter. HOWEVER, it started working again, and I think I know why - let me know if this makes sense...

When I had Windows 32 bit running I had installed the external harddrive and I remember now initially there was a little mac apple next to the F: drive. So at first, the drive was not showing up in "My Computer" - BUT, right after I installed Pro Tools 10 it showed up. I realized that Pro Tools 10 or 9 has HFS+ support for Mac files.

I'm thinking, when I initially plugged in my external harddrive under 32 bit Windows 7 it immediately formatted as a Mac compatible drive, since I already had Pro Tools 9 installed w/HFS+ support. Now when I upgraded to Windows 7 64 bit, the drive, already having been formatted to Mac, was looking for the HFS+ support - does that make any sense?
My System SpecsSystem Spec
14 Dec 2011   #5
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Makes a lot of sense. Windows was looking for NTFS and HFS was alien to it.
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 External Harddrive worked in 32 bit Windows 7, not 64 bit after uprade




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