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Windows 7: Burning DVD's doesnt work.

22 Dec 2011   #21
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Your computer model number? Should be on the case on a sticker.


My System SpecsSystem Spec
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22 Dec 2011   #22
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

HP model number for the desktop. We can find exactly what you have at HP.
Sometimes HP has extra Tools for diagnosis also.

I forgot about that when my parents HP optical drive didn't work out of the box in 2003.
HP has the best website for finding hardware info on their own products.
My System SpecsSystem Spec
22 Dec 2011   #23
lorddenis

 

hp pavilion slimline and the only numbers on it are some P/N and then some numbers with leters and S/N and gains some numbers and letter.
My System SpecsSystem Spec
.

22 Dec 2011   #24
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

HP Support & Drivers | United States

Auto detect model #. click the Start Now button.

Just under this. "Or automatically find your products and solutions"

This may prompt you to a troubleshooter if so give it a try.

-----------------------------------------------------------------------------------
If that does not work go to this page. http://www.hp.com/

Bottom left corner is a very small world map. Click it and select country for HP/EU countries. Then you can find the Support and Download page for HP/EU or narrow it down to find your model # and the troubleshooters for HP/EU

HP Slovenia.
http://www8.hp.com/si/sl/home.html
My System SpecsSystem Spec
22 Dec 2011   #25
lorddenis

 

it doesnt detect my pc
My System SpecsSystem Spec
22 Dec 2011   #26
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

Support/ drivers Slovenia.
Podpora in gonilniki HP | Slovenija

I don't see a Auto Detect button on this page so you will need to figure that out. Their will be a page telling you where to find your model number on the case.
My System SpecsSystem Spec
22 Dec 2011   #27
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

This page shows you how to find the model # on US HP. Guide to finding your product number - HP Customer Care (United States - English)
Narrow down selection under Desktop.

They should be in similar places as Slovenian models.
My System SpecsSystem Spec
22 Dec 2011   #28
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

h20180.www2.hp.com/apps/Nav?h_pagetype=s-001&h_lang=sl&h_cc=si&h_product=82702&h_client=S-A-R135-1&h_page=hpcom&lang=sl&cc=si - Translator

Slovenian page translated to English. My Slovenian is a bit non existent.
Select your type of Desktop and follow to find "How to Find Model number".
It will be on case and originally was listed somewhere in the HP software.
Then also there may be a trouble shooter to run on the optical device. It may help.

Mike

I'll be checking on you or if you need help with HP web site ask.
My System SpecsSystem Spec
22 Dec 2011   #29
lorddenis

 

Its like its coursed.. i can find my box with wich my pc came. i cant find any papers, i cant find the bill the detection sofware doesnt work.
My System SpecsSystem Spec
22 Dec 2011   #30
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

Well it just uses a regular CD/DVD player.

As Britton pointed out the only thing is to make sure if it is a SATA or IDE data cable.
That way you get the right one if and when you need to replace it.
My System SpecsSystem Spec
Reply

 Burning DVD's doesnt work.




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