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Windows 7: DVD+RW drive doesnt recognize blank disc

30 Dec 2011   #1
razman99

windows 7 professional 32 bit
 
 
DVD+RW drive doesnt recognize blank disc

Hello I have Dell computer with HL-DT-ST DVD+-RW GSA-H73N SCSI CdRom Device...never had a problem with it now all of a sudden it wont recognize a blank disc...it will play a dvd movie with no problem...I uninstalled and then reinstalled the drivers which did nothing...also uninstalled the drive completely which didnt help either...any possible solutions would be appreciated


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30 Dec 2011   #2
Infinite

Windows 7 Ultimate SP1 - 64 Bit
 
 

Did you format the disk?

Open up Disk Management. Right click in My Computer. Manage or type in diskmgmt.msc in Start menu/Run.

Right click on disk and select Format, unselect Quick Format and proceed, if not try Quick Format.
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30 Dec 2011   #3
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

What are you trying to do? (ex: burn a CD, a DVD)

Sometimes the media is bad. If you just opened a new brand of disks this could be the case. Sometimes one brand of optical drive has trouble with one brand of media. You test this by using another brand of media.

If you can rule out the media then you try the various Fixes from Microsoft.
Ex: Your CD or DVD drive can't read or write media
Your CD drive or DVD drive is missing or is not recognized by Windows or other programs

If the usual fixes do not work, and you have uninstalled and reinstalled as you have then it strongly indicates that one or more functions of the drive has died. Things like the lasers themselves can just blink out at any moment like a light bulb.

You can test another optical drive in your computer if you can borrow one, or just buy another drive.
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30 Dec 2011   #4
jumanji

Windows 7 Home Premium 32 bit
 
 

Also check from the Dell Support site whether there is any updated firmware for your drive. ( I could get this Drivers and Downloads | Dell [United States] but I suggest that you input the Service tag number of your machine and search.)
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28 Mar 2014   #5
rcloud7

Windows 7 Ultimate x64
 
 

This can be caused by unplugging a USB flash drive without safely "ejecting" it first. Apparently if you don't follow proper procedures before removing a USB flash drive it can cause conflicts with DVD burner functionality. Try inserting a flash drive and then "eject" it when it says it is safe to do so and the issue may correct itself. Hope this helps.
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 DVD+RW drive doesnt recognize blank disc




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