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#1
Print spooler keeps stopping
I have a laptop running Win 7 32-bit. I configured a network printer, which is an HP Deskjet 720 that is connected to an XP machine and shared. That worked fine. But I just purchased a new 64-bit desktop, and I can't print to that network printer. I can install the printer, and the status shows it's available/ready. But when I try to print a test page, nothing happens. When I check the document status, I get a message saying that the print spooler needs to be started. I've restarted it several times, but it still doesn't work. I've searched the forum and Googled this problem. Lots of users seem to have this same issue. I've tried all suggestions, but nothing works. The spooler is set to automatically start, and the restart time after error is zero.
I decided that I'd try replacing the printer driver. But when I go into Control Panel and look at printer properties, the Advanced tab where I should be able to update the drive is all grayed out. So I'm stuck.
Any suggestions?
Thanks!