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Windows 7: Presario V6500 CD-Drive not working on Win 7

01 Jan 2012   #1
Benuk

Windows 7 Ultimate 64x
 
 
Presario V6500 CD-Drive not working on Win 7

I recently installed Windows 7 Ultimate 64x to my HP Presario V6500. Everything seemed to go smoothly but I have now noticed that my DVD drive is no longer detected by windows and after looking in device manager I have no CD/DVD drive listed but a error on coprocessor which I guess could be related? I have tried searching for a solution and looked for drivers on HP website but no luck yet.

Any help would be greatly appreciated because I would hate to downgrade to Vista again.

Ben


My System SpecsSystem Spec
.
01 Jan 2012   #2
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Quote   Quote: Originally Posted by Benuk View Post
I recently installed Windows 7 Ultimate 64x to my HP Presario V6500. Everything seemed to go smoothly but I have now noticed that my DVD drive is no longer detected by windows and after looking in device manager I have no CD/DVD drive listed but a error on coprocessor which I guess could be related? I have tried searching for a solution and looked for drivers on HP website but no luck yet.

Any help would be greatly appreciated because I would hate to downgrade to Vista again.

Ben
Hi Benuk, Welcome to the forums , Download and reinstall the chipset driver from HPs website, this will solve the coprocessor problem and possibly solve the missing CD/DVD problem also
My System SpecsSystem Spec
01 Jan 2012   #3
Benuk

Windows 7 Ultimate 64x
 
 

Hi mate, thanks for the fast reply but I have tried HP site but they don't seem to have anything for my laptop past Vista?
My System SpecsSystem Spec
.

01 Jan 2012   #4
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Quote   Quote: Originally Posted by Benuk View Post
Hi mate, thanks for the fast reply but I have tried HP site but they don't seem to have anything for my laptop past Vista?
That's OK download the vista driver and install in compatibility mode Compatibility Mode the vista drivers will work perfectly well on Win7
My System SpecsSystem Spec
01 Jan 2012   #5
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

If you have a Intel chipset try the updater.
Intel® Driver Update Utility
My System SpecsSystem Spec
01 Jan 2012   #6
Benuk

Windows 7 Ultimate 64x
 
 

Well I downloaded the chipset drivers and used the compatibility mode and this solved the coprocessor issue but I still have no CD drive being detected by windows

any further ideas?
My System SpecsSystem Spec
01 Jan 2012   #7
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Try this (1):
Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
Your CD or DVD drive can't read or write media
The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista


Try this(2):
1) Shut down PC.
2) Physically disconnect the CD/DVD Drive.
3) Reboot to Windows with NO DVD drive.
4) Shut down PC.
5) Physically reconnect the CD/DVD Drive.
6) Reboot to Windows with DVD drive.
7) Check Device status.
My System SpecsSystem Spec
01 Jan 2012   #8
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Quote   Quote: Originally Posted by theog View Post
Try this (1):
Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
Your CD or DVD drive can't read or write media
The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista


Try this(2):
1) Shut down PC.
2) Physically disconnect the CD/DVD Drive.
3) Reboot to Windows with NO DVD drive.
4) Shut down PC.
5) Physically reconnect the CD/DVD Drive.
6) Reboot to Windows with DVD drive.
7) Check Device status.
+1 Thanks theog
My System SpecsSystem Spec
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 Presario V6500 CD-Drive not working on Win 7




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