Windows 7: CDRom no longer recognized.

Heya.

My CDrom has suddenly stopped working, windows no longer recognizes it.

I have tried replacing the cables, plugging it into a different port and replaced the CDrom all together with one that I know works.



It will power up during the initial boot.

Awhile ago it was announced that the P8P67 Motherboards had a defect or something? Story Here, Im not sure if that relates to my issue.
Other then that the only thing I can think of would be a driver related problem. If that's the case, what can I do.

Edit:
It doesn't even show in the Device Manager anymore, the only thing the computer shows regarding the CDrom is this entry in the event viewer.

"The following boot-start or system-start driver(s) failed to load:
cdrom"
EventID 7026

There is a fix-it for XP, and Vista, but for win 7 it wants the user to run the Hardware troubleshooter first, and then if that does not work re-install the CD player.

See the note under the fix-it button:

Quote:

Note This automatic fix only applies to Windows XP and to Windows Vista. If your computer is running Windows 7, go to "Windows 7" under the "Let me fix it myself" section. Source: Your CD drive or DVD drive is missing or is not recognized by Windows or other programs

The link under the Windows 7 takes you here

This is harder to explain than to just say......

Go to the troubleshooter in control panel,

Under Hardware and Sounds click on Configure a device.

Click on Advanced >click for automatically fix, and run as Admin.

Start troubleshooter, if it is not fixed, then you have to re-install the player.

It tells how about half way down the page here: Your CD drive or DVD drive is missing or is not recognized by Windows or other programs

EventID 7026:
Event ID 7000 or 7026 is logged in the System log on a computer that is running Windows 7, Windows Vista, Windows Server 2008 R2, or Windows Server 2008

Thanks for the reply Anak.

I cant reinstall the device because it doesn't show up in the device manager.

I went to the directory in the registry just to check, I don't have an Upper/Lower filter key, if that means anything.

You may very well be included in that recall. You need to find out if that Intel Cougar Point Chipset is on your motherboard.

Get all the information you can on that P8P67 Motherboard, do you still have all the papers that came with it? That is a start.
Here is: Support for the Intel® Processor Identification Utility

If you have it, then contact Asus to see what can be done about it.

See link at link you provided earlier:

Ugh.
Did a little digging around, my board is one of the affected ones.
The CDRom is connected to one of the affected ports.

How long does the warranty last for ASUS boards? I've had it for just over a year now.
IIRC it should be 3 years?

Anyway, Thanks for the help, guess I'll have to call ASUS tomorrow. >.<

ASUS mobo warranty is 3 years from date of purchase. They are honoring the affected boards and will likely do so beyond the 3 year period since it is an Intel chip that was defective.

Your welcome, and thanks to Britton for the added info!

Hi, I'm also experiencing a problem my my ODD and it happens that I have an Asus P8P67 which I bought online on 7th of April 2011. The MB box mentioned "Rev B3". I suppose this means the Intel SB problem has been fixed right ?

I do not know for for sure. I remember April was about the time I was concerned about the issue, and in the next month or two reading how there were affected MB's still out in the wild.

Best I can tell you is to, enter the serial number of your MB into the Serial number verification tool, it is below the "Affected motherboard models" matrix, and see if it is affected.

If it is, there are Hotline numbers listed on that page.

Yes, B3 is supposed to be the fix.