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Windows 7: Internal HDD failure? error STOP: 0X0000007B (0XF78D663C,0XC0000034...


02 Jan 2012   #1

Windows 7 64bit
 
 
Internal HDD failure? error STOP: 0X0000007B (0XF78D663C,0XC0000034...

Happy New Year sevenforums! A new year, a new PC problem I hope you can help me.

I own 2 PC's - The one running 7 which is listed in my profile, the other was donated by my workplace to practise Avid Media Composer 3, which only runs on XP so this second PC runs XP and it is the primary internal HDD that I believe has failed. The XP HDD are 2 identical Seagate 500Gb Barracuda 7200.11's, the secondary drive is a slave for all the Avid media files.

The story so far:

1. When I tried to boot my XP PC this morning I got the following error "Invalid / Non System Disk error"

2. I tried to boot from my XP OS disc to run a repair on Windows XP. The OS disc was recognised and began to copy files then I got the following BSOD message:

Quote:
A problem has been detected and windows has been shut down to prevent damage to your computer. If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps: check for viruses on your computer. Remove any newly installed hard drives or hard controllers. Check yur hard drive to make sure it is properly configured and terminated. Run CHDSL F to check for hard drive corruption, and then restart your computer. Technical information; ***STOP: 0X0000007B (0XF78D663C, 0XC0000034, 0X00000000, 0X00000000)
3. This made me think there is a sudden and serious problem with my primary internal HDD. Fortunately I already own a USB 2.0 to SATA/IDE adapter so I removed the faulty drive and tried to see if I could get it to be recognised on my 7 PC. It is not recognised. The drive spins up, there are no bad sounds, no 'clicking' The drive feels like it is 'laboring' though, that is to say spinning faster and slower, it feels like it is quietly 'throbbing' if that makes sense.

4. By way of a control test I also removed the XP PC's secondary drive and tried it with the USB 2.0 to SATA/IDE adapter. It was recognised, and still works just fine.

5.So I guess it's safe to conclude my primary internal HDD is the route of my problems!

So please if you can help I'm basically looking for any advice you guys can give me to attempt to breath life back into this drive or am I basically screwed?

One thing is certain, I won't be buying any more Seagate drives, this is the second one to fail me in the last 3 months!

My System SpecsSystem Spec
.

02 Jan 2012   #2

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Quote   Quote: Originally Posted by Planetspectra View Post
Happy New Year sevenforums! A new year, a new PC problem I hope you can help me.



2. I tried to boot from my XP OS disc to run a repair on Windows XP. The OS disc was recognised and began to copy files then I got the following BSOD message:

Quote:
A problem has been detected and windows has been shut down to prevent damage to your computer. If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps: check for viruses on your computer. Remove any newly installed hard drives or hard controllers. Check yur hard drive to make sure it is properly configured and terminated. Run CHDSL F to check for hard drive corruption, and then restart your computer. Technical information; ***STOP: 0X0000007B (0XF78D663C, 0XC0000034, 0X00000000, 0X00000000)
First check for all the Win XP drivers for your hardware on the manufacturer's web site.
If your Win XP CD, does not support your Sata Controller, you will need to load drivers to uses at F6.
Load Sata Controller drivers with a floppy disk is the best way.
SATA Drivers - Load in Windows XP Setup on Dual Boot
OR
SATA Drivers - Slipstream into Windows XP CD

Quote:
So please if you can help I'm basically looking for any advice you guys can give me to attempt to breath life back into this drive or am I basically screwed?
I would Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
HD Diagnostic
My System SpecsSystem Spec
03 Jan 2012   #3

Windows 7 64bit
 
 

Thanks for the reply.

I've double checked that the faulty HDD is not detected in the XP PC BIOS - it isn't

I've been through the Seagate Serial ATA Troubleshooter, verified the spinup test - it spins up fine, no odd noises or labouring as I previously thought. In the end however the trouble shooter leaves me with the option of data recovery services.

I downloaded SeaTools for Windows via your link and tried with my USB to SATA Adapter to see if it would be recognised - it wasn't.

NB: I said before that my XP machine had 2 identical drives. I made a slight error there, the one that has failed is a Seagate 500Gb Barracuda 7200.11, the secondary (Avid Media, I've also tested this and it's still working) HDD is a Seagate 500Gb Barracuda 7200.12

Now trying the Slipstream into Windows XP CD, will let you know how I get on...

I'm checking up on drivers on the Seagate website and came across this. The firmware named on my HDD is not listed so I am now contacting Seagate directly as instructed.
My System SpecsSystem Spec
.


04 Jan 2012   #4

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

The SATA Controller is on the MOBO.
My System SpecsSystem Spec
04 Jan 2012   #5

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Planetspectra View Post
...I downloaded SeaTools for Windows via your link and tried with my USB to SATA Adapter to see if it would be recognised - it wasn't...
Connect the drive via SATA & run the SeaTools test.
My System SpecsSystem Spec
04 Jan 2012   #6

Windows 7 64bit
 
 

I will give that a go but the motherboard did detect the other secondary drive I mentioned in the BIOS.
My System SpecsSystem Spec
09 Jan 2012   #7

Windows 7 64bit
 
 

Hello again.

I tried to detect the drive by connecting directly via SATA & running the SeaTools test but to no avail.
My System SpecsSystem Spec
09 Jan 2012   #8

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Looking like you will need to replace the HD Drive.
My System SpecsSystem Spec
09 Jan 2012   #9

Windows 7 64bit
 
 

Already done. I'm just wondering if there is any way I can recover any data without spending a lot of money?
My System SpecsSystem Spec
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 Internal HDD failure? error STOP: 0X0000007B (0XF78D663C,0XC0000034...




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