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Windows 7 - SMC EZ Connect g USB WLAN Adapter, not recognized. |
01-02-2012
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#1 | | |
SMC EZ Connect g USB WLAN Adapter, not recognized. A few days after buying my computer I purchased the USB WLAN Adapter in the title.
It worked perfectly for at least a year. After that, I started having the occasional "device not recognized" message. Unplugging and plugging again solved the problem.
Later it got worse. I had to unplugg and plugg several times for it to work (my record was 113 times). The strange thing is, it only malfunctioned after I turned the computer on. If I made it to work (using the unplugg and plugg routine), and left my PC on, I'd have no trouble. I could even switch USB ports at will, it would always work after that first time. If I had to turn off the computer, I'd go back to square one (restarting was no problem, though).
Now, I just can't make it work. No matter how many times I unplugg/plugg, I always get the "device not recognized" message.
I tryied the adapter in another computer (with Vista Home), and it gets detected with no problem whatsoever.
The computer where this issue happens, has other USB devices, and they all work without a single problem.
I'd really appreciate some help with this, I don't want to waste money on another adapter just to find the exact same problem happening.
Sincerely, Tatoon.
Edit: The computer where this issue is happening is using Windows 7 Ultimate x64.
| My System Specs | | OS Windows 7 Ultimate x64 |
01-02-2012
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#2 | | Windows 7 Ultimate X86 SP1 |
Welcome to Seven Forums Tatoon.
Does the WLAN device malfunction in all USB ports after turning it off? You may try to find a new driver for it from the maker's website. It could be a USB issue too, have a look here to see if anything may apply to you. USB Driver - General Fix for Problems | My System Specs | | System Manufacturer/Model Number Brittechnologies II OS Windows 7 Ultimate X86 SP1 CPU i5-2550K differing speeds depending on the day Motherboard ASUS P8X68-V PRO/GEN3 Memory 16GB G.Skill Sniper 2133MHz, 4X4GB Graphics Card ASUS ENGTX460 DirectCU/2DI/1GD5 GeForce GTX 460 Sound Card Onboard Realtek 5-1 Monitor(s) Displays Samsung P2570HD Screen Resolution 1920x1080 Keyboard Old Dell USB From 10 yrs Ago Mouse Gigabyte m6900 wired PSU Corsair HX650W Case Inwin Dragon rider Cooling Hyper 212 EVO w/two Noctua fans @1300 RPM Hard Drives TBA Internet Speed 8-19 Mbs down, 3-4 Mbs up Comcast Cable Other Info 5 fans, LG Bluray/R/RE, ASUS DVD/R/RW |
01-02-2012
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#3 | | |

Quote: Originally Posted by Britton30 Welcome to Seven Forums Tatoon.
Does the WLAN device malfunction in all USB ports after turning it off? You may try to find a new driver for it from the maker's website. It could be a USB issue too, have a look here to see if anything may apply to you. USB Driver - General Fix for Problems This happens on all the USB ports. But if I use them with any other device, they all seem to be ok.
I don't think this is a driver issue, since the WLAN Adapter isn't even recognized as such. Besides, I downloaded the most recent drivers from their site (a *.sys, *.cat and *.inf, but no *.exe), but they seem to be impossible to install without the adapter being recognized.
I'll take a look at your link tomorrow and I'll post the results. But I don't really think this is an USB port issue. I could be wrong, of course...
Edit: I just remembered, while I unplugged/plugged, I had a BSOD. But that only happened like...twice, and it was a while ago, while the adapter was still usable. | My System Specs | | OS Windows 7 Ultimate x64 |
01-02-2012
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#4 | | |
If you keep it on one particular port and force the drivers on through Device Manager it may return to better working order, but there's nothing to beat swapping it for a PCiE x1 slot type WiFi card if you can splash a little cash... | My System Specs | | System Manufacturer/Model Number Custom built machine OS W7 x64 CPU Intel Q9300 2.5Ghz Quad LGA775 (Would like Q9650) Motherboard Gigabyte GA-EP45T-UD3R (F6 Bios) Memory 4Gb OCZ Gold 1,333Mhz Graphics Card Palit HD4850 O/C Sonic 512Mb DDR3, Dual DViD's Sound Card Azalia to twin Samson 50w Studio Monitors Monitor(s) Displays Twin Dell (E-IPS) U2311H 23.6" Screens Screen Resolution 1920 x 1080 @ 60Hz Keyboard Cherry PS/2 custom model Mouse Logitech M500 Laser Mouse PSU OCZ 600w Case Lian-Li PC8 acoustifoamed' aluminium tower Cooling Scythe 140mm Zipang Hard Drives Twin 1Tb Barracuda archivage, Twin TV/PVR 2Tb Samsungs, (80Gb Barracuda for the OS, but SSD envisaged...) Internet Speed ADSL2+ @14Mbps downstream & Cat6 Gigabit Ethernet Other Info Silicon Dust HD Homerun Dual FTA (Ethernet) TV Tuner, Billion BiPac 7800N router & ZyXEL 8x Gigabit Switch. Lian-Li CR26 Card Reader, Samsung SCX4300 AiO laser printer/scanner. NOD32 Anti-Virus. |
01-03-2012
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#5 | | Windows 7 Ultimate X86 SP1 |
Give this a try SFC /SCANNOW Command - System File Checker
option one and read the warning. | My System Specs | | System Manufacturer/Model Number Brittechnologies II OS Windows 7 Ultimate X86 SP1 CPU i5-2550K differing speeds depending on the day Motherboard ASUS P8X68-V PRO/GEN3 Memory 16GB G.Skill Sniper 2133MHz, 4X4GB Graphics Card ASUS ENGTX460 DirectCU/2DI/1GD5 GeForce GTX 460 Sound Card Onboard Realtek 5-1 Monitor(s) Displays Samsung P2570HD Screen Resolution 1920x1080 Keyboard Old Dell USB From 10 yrs Ago Mouse Gigabyte m6900 wired PSU Corsair HX650W Case Inwin Dragon rider Cooling Hyper 212 EVO w/two Noctua fans @1300 RPM Hard Drives TBA Internet Speed 8-19 Mbs down, 3-4 Mbs up Comcast Cable Other Info 5 fans, LG Bluray/R/RE, ASUS DVD/R/RW |
01-03-2012
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#6 | | |
Ok, so I did what you said (both), and for a second I thought the problem was solved.
First time I connected the adapter after following your instructions it DID detect new hardware and a warning appeared saying the drivers where going to be installed. But as nothing else appeared, I went to look in the Device Manager...and I still got the "unknown device"
I tryed to run the sfc command in the boot prompt, exactly like it was in the instructions. But when I try to run the command (sfc /scannow /offbootdir...) I get a message saying "Windows Resource Protection could not start the repair service".
I'm out of ideas. I tryed the adapter in other computers...it's fine. | My System Specs | | OS Windows 7 Ultimate x64 |
01-03-2012
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#7 | | Windows 7 Ultimate X86 SP1 |
Did you look through the USB troubleshooting steps? Other than that you can go to a restore point before this happened. | My System Specs | | System Manufacturer/Model Number Brittechnologies II OS Windows 7 Ultimate X86 SP1 CPU i5-2550K differing speeds depending on the day Motherboard ASUS P8X68-V PRO/GEN3 Memory 16GB G.Skill Sniper 2133MHz, 4X4GB Graphics Card ASUS ENGTX460 DirectCU/2DI/1GD5 GeForce GTX 460 Sound Card Onboard Realtek 5-1 Monitor(s) Displays Samsung P2570HD Screen Resolution 1920x1080 Keyboard Old Dell USB From 10 yrs Ago Mouse Gigabyte m6900 wired PSU Corsair HX650W Case Inwin Dragon rider Cooling Hyper 212 EVO w/two Noctua fans @1300 RPM Hard Drives TBA Internet Speed 8-19 Mbs down, 3-4 Mbs up Comcast Cable Other Info 5 fans, LG Bluray/R/RE, ASUS DVD/R/RW |
01-03-2012
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#8 | | |

Quote: Originally Posted by Britton30 Did you look through the USB troubleshooting steps? Other than that you can go to a restore point before this happened. I did those several times. The only thing different is that it actually looks for the drivers before saying "device not recognized".
About the restore points, I doubt that would help me. Last time the adapter actually worked perfectly in the computer was a looong time ago. And it didn't just stoppeworking. First I'd get that error once in a while. In time, it became just like it is. It wasn't sudden, it got worst very slowly.
I'll still try it, but I doubt it will help me.
Edit: After searching a bit more I found about an issue with USB drivers in Asus motherboards (P7P55D, more specifically). My computer has a P7P55 LX, and as far as I remember the BIOS was never updated. Is it a good idea to update those drivers, because this would explain why this issue only happens in this computer. Still...it's strange how it doesn't happen with any other USB device.
Edit2: I decided no to risk flashing the BIOS. I was fooling around in the USB controllers in the device manager when a bubble appeared saying the drivers where installed. All I did was randomly uninstalling a couple of devices with my USB hub off. It's working perfectly (for) now. If that's all it takes, the same solution will work tomorrow. If not...well...in the wise words of the baby Jesus: "I'll be back". For now I'll just use it while it works.
Last edited by Tatoon; 01-03-2012 at 09:54 PM..
| My System Specs | | OS Windows 7 Ultimate x64 |
01-08-2012
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#9 | | |
After a few days I simply HAD to turn the computer off (went out of town). The problem is back again. I tryed to repeat the same steps, but I'm out of luck.
I took my time in MS forums, and it seems this is not new...but they have done nothing to solve it anyway.
Now, since this issue is making my computer unusable (no way to connect to the Internet), I'm seriously considering downgrading to XP. | My System Specs | | OS Windows 7 Ultimate x64 SMC EZ Connect g USB WLAN Adapter, not recognized. problems? All times are GMT -5. The time now is 11:59 AM. |  |