Malfunction on SATA Connection

Solidus

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Hello guys,

Upon trying pretty much everything I know and what others have advise me without success I decided to come here getting help from you, since there is a lot of knowledge members and I usually come here looking for answers and advices everytime something bad happens with my system.

The issue is as follow - last week my system began freezing without reason and rebooting would make the following message appears "disk boot failure, insert system disc and press enter" and my motherboard (Asus A8N-SLI) wouldn't recognize the HDD. I would left it off for a few minutes and it would work fine, at least until freezing again. The issue got worse and I worked it out by slightly budge the HDD SATA cable where it connects to the motherboard.

However after a few days the issue turned up again. I connected the HDD to the other SATA slots, checked other SATA cables and other HDD but the problem persisted. Checked the power supply's cable and it was working fine and the HDD is also working fine in other computers. I thought it was the motherboard SATA connectors that are damaged since HDD IDE works fine and bought a Delock SATA II PCI Express Card but it also doesn't recognized the HDD.

Sometimes the DVD drivers' names on the BIOS are wrongly written, too. Instead of Sony it displays SYNE or POENERR instead of Pioneer or something along the lines.

I no longer have any idea nor does anyone who could help me. What do you guys think? Could it be that the motherboard SATA connecters got damage somewhat? Or the motherboard itself? A few suggestions would be highly appreciated. Thank you in advance.
 
Last edited:

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welcome to the forum.

Well youve been prity extensive with your testing :)
Firstly try updating your chipset drivers for your motherboard.
Then id do some memory tests, if the HDD cant write to the ram then all kinds of issues persist.

Then id start flapping as it would point towards a dying or dead board.
 

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Computer Manufacturer/Model Number
Built by badgers!!!
OS
Windows 7 Ultimate x64, & Mac OS X 10.9.2
CPU
Intel Core i5 2500k
Motherboard
Asus P8z68 LE
Memory
Corsair Vengence 8gb 1866mhz
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Nvidia GTX 770 OC
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2x ASUS LED 22" IPS
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240GB Crucial M500 SSD
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1TB Western Digital
PSU
Corsair HX650w Modular
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Corsair Air 540
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Corsair H60 Push/Pull
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Corsair K70/ Logitech G27 wheel
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Saitek R.A.T 9
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Too slow!
Other Info
AMD fusion E350N Home server-Windows Home Server 2011 (also made by badgers!)
2011 Macbook 2.4ghz Core2Duo, 4gb ddr3, 120gb Ocz Vertex SSD
Thank you for the welcome and advices.

Firstly try updating your chipset drivers for your motherboard.

They're up-to-date.

Then id do some memory tests, if the HDD cant write to the ram then all kinds of issues persist.

How do I do a memory test? Is it through the Windows 7 disc?

Then id start flapping as it would point towards a dying or dead board.

I'm already mentally prepared for such finale. :cry:
 

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Windows 7 Professional 32-bit
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Windows 7 Professional 32-bit
if you can get it to boot to windows then download memtest and run it, if you cant take out all bar 1 stick of ram and try, then another ext.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64, & Mac OS X 10.9.2Intel Core i5 2500kCorsair Vengence 8gb 1866mhzNvidia GTX 770 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Built by badgers!!!
OS
Windows 7 Ultimate x64, & Mac OS X 10.9.2
CPU
Intel Core i5 2500k
Motherboard
Asus P8z68 LE
Memory
Corsair Vengence 8gb 1866mhz
Graphics Card(s)
Nvidia GTX 770 OC
Monitor(s) Displays
2x ASUS LED 22" IPS
Screen Resolution
3840x1080
Hard Drives
240GB Crucial M500 SSD
120gb Corsair Force 3 SSD
1TB Western Digital
PSU
Corsair HX650w Modular
Case
Corsair Air 540
Cooling
Corsair H60 Push/Pull
Keyboard
Corsair K70/ Logitech G27 wheel
Mouse
Saitek R.A.T 9
Internet Speed
Too slow!
Other Info
AMD fusion E350N Home server-Windows Home Server 2011 (also made by badgers!)
2011 Macbook 2.4ghz Core2Duo, 4gb ddr3, 120gb Ocz Vertex SSD
if you can get it to boot to windows then download memtest and run it, if you cant take out all bar 1 stick of ram and try, then another ext.

I can't get it to boot so I did your second suggestion but unfortunately the issue persists.
 

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Windows 7 Professional 32-bit
Go to another computer and D/L memtest86+ and load it to a USB memory stick or DVD.

The link to the software is in this tutorial, which explains how to run the test.

RAM - Test with Memtest86+
 

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Windows 7 Ult x64 - SP1/ Windows 8 Pro x64Intel Core i5-3570K 4.6GHz8GB (2X4GB) DDR3 1600 Corsair Vengeance CL8 1.5vSapphire HD 7770 Vapor-X OC 1GB DDR5
Computer type
PC/Desktop
Computer Manufacturer/Model Number
76~2.0
OS
Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
CPU
Intel Core i5-3570K 4.6GHz
Motherboard
Gigabyte GA-Z77X UD3H, f18
Memory
8GB (2X4GB) DDR3 1600 Corsair Vengeance CL8 1.5v
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Sapphire HD 7770 Vapor-X OC 1GB DDR5
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Onboard VIA VT2021
Monitor(s) Displays
22" LCD Dell
Screen Resolution
1680x1050
Hard Drives
Samsung 840Pro 128GB SSD,
Seagate Barracuda 500GB SATA2 7200rpm 32MB cache, Seagate Barracuda 1TB SATA2 7200rpm 32MB cache,
PSU
Corsair HX650W
Case
Cooler Master Storm Scout
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Corsair H80 2x12cm Noctua NF P12 , 2x14cm case fans
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Logitech Wave
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CM Sentinel
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Avast
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Haswell laptop: HP Envy 17t-j, i7-4700MQ, GeForce 740M 2GB DDR3, 17.3" Full HD 1920x1080, 16GB RAM, Samsung 840 Pro 128GB, 1TB Hitachi 7200 HDD,
Desktop: eSATA ports,
External eSATA Seagate 500GB SATA2 7200rpm,
External WD USB 500GB
Thank you but I ran it and no errors at all.
 

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Windows 7 Professional 32-bit
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Windows 7 Professional 32-bit
i still wouldnt rule out a HDD fault, ok it works in another computer, but if heat is an issue, the cooling of the other computer may be sufficient to stop the fault.. its a long shot, but better than splashing out on a new mobo to have the same issue.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64, & Mac OS X 10.9.2Intel Core i5 2500kCorsair Vengence 8gb 1866mhzNvidia GTX 770 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Built by badgers!!!
OS
Windows 7 Ultimate x64, & Mac OS X 10.9.2
CPU
Intel Core i5 2500k
Motherboard
Asus P8z68 LE
Memory
Corsair Vengence 8gb 1866mhz
Graphics Card(s)
Nvidia GTX 770 OC
Monitor(s) Displays
2x ASUS LED 22" IPS
Screen Resolution
3840x1080
Hard Drives
240GB Crucial M500 SSD
120gb Corsair Force 3 SSD
1TB Western Digital
PSU
Corsair HX650w Modular
Case
Corsair Air 540
Cooling
Corsair H60 Push/Pull
Keyboard
Corsair K70/ Logitech G27 wheel
Mouse
Saitek R.A.T 9
Internet Speed
Too slow!
Other Info
AMD fusion E350N Home server-Windows Home Server 2011 (also made by badgers!)
2011 Macbook 2.4ghz Core2Duo, 4gb ddr3, 120gb Ocz Vertex SSD
i still wouldnt rule out a HDD fault, ok it works in another computer, but if heat is an issue, the cooling of the other computer may be sufficient to stop the fault.. its a long shot, but better than splashing out on a new mobo to have the same issue.

I don't know. I also checked other HDD and it doesn't work. If it is something on the HDD others HDD should work fine. Should I actually do what the message says and insert Windows 7 disc?
 

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Windows 7 Professional 32-bit
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Windows 7 Professional 32-bit
What type of SATA cables are you using? If you aren't using the latching type, then consider exchanging them for ones that latch (they have a small metal spring at the connectors which clicks into the sockets when you insert them). Due to the small size of the connectors, the non-latching types (often included with motherboards) can become loose in the sockets.
 

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Windows 8.1 Pro RTM x64Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Brid...4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2...MSI GeForce GTX770 Gaming OC 2GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dwarf Dwf/11/2012 r09/2013
OS
Windows 8.1 Pro RTM x64
CPU
Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.4GHz)
Motherboard
ASRock Z77 Extreme4-M
Memory
4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
Graphics Card(s)
MSI GeForce GTX770 Gaming OC 2GB
Sound Card
Realtek High Definition on board solution (ALC 898)
Monitor(s) Displays
ViewSonic VA1912w Widescreen (VGA)
Screen Resolution
1440x900
Hard Drives
OCZ Agility 3 SSD 120GB SATA III x2 (RAID 0)
Samsung HD501LJ 500GB SATA II x2
Hitachi HDS721010CLA332 1TB SATA II
Iomega 1.5TB Ext USB 2.0
WD 2.0TB Ext USB 3.0
PSU
XFX Pro Series 850W Semi-Modular
Case
Gigabyte IF233
Cooling
1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
Keyboard
Microsoft Comfort Curve Keyboard 3000 (USB)
Mouse
Microsoft Comfort Mouse 3000 for Business (USB)
Internet Speed
NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
Antivirus
Avast! 8.0.1497
Browser
IE 11
Other Info
Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
Lexmark S305 Printer/Scanner/Copier (USB)
WEI Score: 8.1/8.1/8.5/8.5/8.25
Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
What type of SATA cables are you using? If you aren't using the latching type, then consider exchanging them for ones that latch (they have a small metal spring at the connectors which clicks into the sockets when you insert them). Due to the small size of the connectors, the non-latching types (often included with motherboards) can become loose in the sockets.

Yep, those I have aren't the latching type however if were the SATA cables shouldn't the Delock SATA II PCI Express Card that I bought recognize the HDD? And I only ever used one in four slots, the other three should be like brand new and working fine as one.
 

My Computer My Computer

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Windows 7 Professional 32-bit
OS
Windows 7 Professional 32-bit
I would still consider changing them for latching types to see if that resolves your issue.
 

My Computer My Computer

At a glance

Windows 8.1 Pro RTM x64Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Brid...4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2...MSI GeForce GTX770 Gaming OC 2GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dwarf Dwf/11/2012 r09/2013
OS
Windows 8.1 Pro RTM x64
CPU
Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.4GHz)
Motherboard
ASRock Z77 Extreme4-M
Memory
4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
Graphics Card(s)
MSI GeForce GTX770 Gaming OC 2GB
Sound Card
Realtek High Definition on board solution (ALC 898)
Monitor(s) Displays
ViewSonic VA1912w Widescreen (VGA)
Screen Resolution
1440x900
Hard Drives
OCZ Agility 3 SSD 120GB SATA III x2 (RAID 0)
Samsung HD501LJ 500GB SATA II x2
Hitachi HDS721010CLA332 1TB SATA II
Iomega 1.5TB Ext USB 2.0
WD 2.0TB Ext USB 3.0
PSU
XFX Pro Series 850W Semi-Modular
Case
Gigabyte IF233
Cooling
1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
Keyboard
Microsoft Comfort Curve Keyboard 3000 (USB)
Mouse
Microsoft Comfort Mouse 3000 for Business (USB)
Internet Speed
NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
Antivirus
Avast! 8.0.1497
Browser
IE 11
Other Info
Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
Lexmark S305 Printer/Scanner/Copier (USB)
WEI Score: 8.1/8.1/8.5/8.5/8.25
Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
I would still consider changing them for latching types to see if that resolves your issue.

Okay then, I will try it. In the meantime does anyone have more ideas?
 

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Windows 7 Professional 32-bit
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Windows 7 Professional 32-bit
Okay, I didn't remember this until today. A few weeks ago, during a couple of days the following message would appear everytime I rebooted the system. Could the two be related at all? Thank you once again.

 

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the eror type

The error you show in the blue screen is basically a fancy way of saying that your windows files are corrupted. we get this type of error in the shop all the time. it can be caused by a number of things.
1. faulty or incomplete install of windows
2. damaged or improperly installed cables
3. damaged hard drive usually the heads or deep surface scratches.

as with the cables it sounds like a motherboard issue. i want you to put the hard drive in the second computer with the same SATA cable. if it doesn't work invest in some SATA 2 cables with clips. also the PCI card...is this because you motherboard only has IDE cable support or not enough SATA ports? also sea-gate sea tools is a great program for finding faults with hard drives sea-gate or not. it does require you to boot it to Cd (deep Burner would do the trick).
tell me about what you find...:geek:
 

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windows 7 ultimate X64 sp1centreno duo 2.4GHz4 GBnvidia 9600m
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samsung R610
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windows 7 ultimate X64 sp1
CPU
centreno duo 2.4GHz
Memory
4 GB
Graphics Card(s)
nvidia 9600m
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onboard
Hard Drives
Samsung spin point 1tb
Thank you for that suggestion but I cannot do that because I'm not actually checking the HDD on another computer but in an external hard drive case. About the PCI card I bought it as substitute for the motherboard SATA ports because I thought maybe they're damaged.
 

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Windows 7 Professional 32-bit
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Windows 7 Professional 32-bit
So to clear this up the hard drive doesn't respond. It originally wasn't plugged into the motherboard. The hard drive makes a whir....stop noise and you have tested the other hard drive on the SATA ports.
Is that correct?
 

My Computer My Computer

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windows 7 ultimate X64 sp1centreno duo 2.4GHz4 GBnvidia 9600m
Computer Manufacturer/Model Number
samsung R610
OS
windows 7 ultimate X64 sp1
CPU
centreno duo 2.4GHz
Memory
4 GB
Graphics Card(s)
nvidia 9600m
Sound Card
onboard
Hard Drives
Samsung spin point 1tb
Hey,

I know the thread is a few months old but I never solved this issue and today I thought give it a try again. Basically the computer doesn't respond at all, besides the working fans and giving signal that both drives are plugged. So I decided to unplug the memory RAM and graphic & sound cards. Without any of these after turn the computer on a spaced beep can be heard but if I plugin the memory RAM again the beep vanishes and again it doesn't respond at all.

Any suggestions? Thank you in advance.
 

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Windows 7 Professional 32-bit
OS
Windows 7 Professional 32-bit
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