Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: External Hard Drives without their own Power Supply are not detected.

08 Jan 2012   #1
Maboroshi

Windows 7 Professional x64
 
 
External Hard Drives without their own Power Supply are not detected.

First of all I am sorry of this has been answered somewhere, but I haven't been able to find it and I really need a solution.

My desktop does not detect and external hard drive that do not come with their own power supply. I have many externals that also plug into the wall and they are working fine; but whenever it is an external without a plug, i.e. the portable ones they are never found.

They do not show up in Computer Management, so it is not because I did not assign a letter to the drive.

I have tried various things, but I don't know what I should be testing for or looking for.
These externals all work on other laptops and other desktops perfectly fine so it is not the externals. When they are plugged into my desktop, they light up normally like they should, but the desktop never detects them. I have tried these externals with the different USB cable I have on hand, but nothing seems to work. It doesn't matter which USB port I plug the device in, it still gives me no response.

I am running a i7 860 on a ASUS P7P55D Pro.
If anyone has any information or a ideas please let me know.

Thanks.


My System SpecsSystem Spec
.
08 Jan 2012   #2
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

This is a rather common, but sporadic, problem. The issue, I believe, is that the USB ports on the problem PC are not putting out the specified power to run the drive. This is a problem typically seen in laptops.

IIRC, USB 2.0 specifications require the supply of 2.5 watts of power over a maximum of 5 meters at 5 volts (0.5 Amps). If you are ambitious you could test for the correct specs with a good multimeter.

The other possibility is that the problem external drive is requiring more power than is supplied by the USB specifications. This is not likely in your case because the drive works on other PCs.

One work-around, in either case, would be to used a powered USB port for that PC.
My System SpecsSystem Spec
08 Jan 2012   #3
jumanji

Windows 7 Home Premium 32 bit
 
 

I agree with TVeblen.

This should normally not happen on a desktop. Either the motherboard is deficient in not supplying enough power to the USB ports or the power supply 5v rail is deficient. One has to replace them one by one and check.

If your system is a branded one and still under warranty, you should throw the problem to the OEM and get it resolved.

If it is a custom-built one check to see what the builder can do.

Another workaround but not a solution: You may try to use a Y cable for the external, plugging it into two ports on your PC. This still may not be as reliable as running them on an externally powered USB hub.

IMO, you should not go with any of these workarounds but get the problem resolved.
My System SpecsSystem Spec
.

08 Jan 2012   #4
GeneO

Windows 10 Pro. EFI boot partition, full EFI boot
 
 

I have this board and can verify that it's USB ports should be putting out enough power for external drives. All I can suggest is you make sure the Intel chipset drivers are up-to-date
My System SpecsSystem Spec
Reply

 External Hard Drives without their own Power Supply are not detected.




Thread Tools




Similar help and support threads
Thread Forum
All Flash Drives & External Hard Drives NOT ACCESSIBLE?
I set up a new computer. Windows 7 Pro 64x Everything was fine but then I connected a flash drive to it and I get: Location Not Available H:\ is not accessible. Access is denied If I go into the properties to the “security” tab, it says “you do not have permission to view or edit this...
Hardware & Devices
Flash drives and external hard drives
I have windows 7 pro and recently I have not been able to open up a new folder on any external hard drive or flash drive that I use with my computer. When I use these same flash and external hard drives in another computer it works fine, my initial thought is, there is something disabled in my...
Hardware & Devices
Win7 Power Supply Not Detected
I'm running my Windows 7 x64 on an Alienware M17x laptop. My computer recently disconnected from it's power supply source to run on battery because the power supply cable unplugged. Immediately, the computer attempted to hibernate because the battery is bad. I then plugged the cable back in and...
Performance & Maintenance
Power supply surge detected every reboot
Hi guys I get a power supply surge every time I reboot (its been like this for 3 days now) and I have to press f2 to load defaults and continue then it boots up fine. I want to know if I absolutely need a new power supply? or is there anything else I can do to resolve this. Thanks ...
Hardware & Devices
External hard drive not being detected
Hi, I have been using my Iomega HDD for a while now and have never had any problems before today. It worked fine when connected to my Acer Netbook running windows 7 starter 32 bit. I connected to a friends laptop and it said to access it it must be formatted, so i bought it home and it said the...
Hardware & Devices
Power Supply Surges Detected - Computer Keeps Shutting Down
Hi There. My computer keeps shutting itself down with the following error message: "Power surges detected during the previous power on. ASUS anti-surge was triggered to protect the system from unstable power.......(see below for photo of screen). So I bought a UPS in the hopes of...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 11:59.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App