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Windows 7 - External Hard Drives without their own Power Supply are not detected. |
01-08-2012
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#1 | | Windows 7 Professional x64 |
External Hard Drives without their own Power Supply are not detected. First of all I am sorry of this has been answered somewhere, but I haven't been able to find it and I really need a solution.
My desktop does not detect and external hard drive that do not come with their own power supply. I have many externals that also plug into the wall and they are working fine; but whenever it is an external without a plug, i.e. the portable ones they are never found.
They do not show up in Computer Management, so it is not because I did not assign a letter to the drive.
I have tried various things, but I don't know what I should be testing for or looking for.
These externals all work on other laptops and other desktops perfectly fine so it is not the externals. When they are plugged into my desktop, they light up normally like they should, but the desktop never detects them. I have tried these externals with the different USB cable I have on hand, but nothing seems to work. It doesn't matter which USB port I plug the device in, it still gives me no response.
I am running a i7 860 on a ASUS P7P55D Pro.
If anyone has any information or a ideas please let me know.
Thanks.
| My System Specs | | OS Windows 7 Professional x64 |
01-08-2012
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#2 | | Windows 7 64 Bit Home Premium SP1 |
This is a rather common, but sporadic, problem. The issue, I believe, is that the USB ports on the problem PC are not putting out the specified power to run the drive. This is a problem typically seen in laptops.
IIRC, USB 2.0 specifications require the supply of 2.5 watts of power over a maximum of 5 meters at 5 volts (0.5 Amps). If you are ambitious you could test for the correct specs with a good multimeter.
The other possibility is that the problem external drive is requiring more power than is supplied by the USB specifications. This is not likely in your case because the drive works on other PCs.
One work-around, in either case, would be to used a powered USB port for that PC. | My System Specs | | System Manufacturer/Model Number DESKTOP - Home Built - March 2009 OS Windows 7 64 Bit Home Premium SP1 CPU i7-920 Motherboard Asus P6T - Bios 1408 Memory Corsair TR3X6G1333C9 - 6GB Graphics Card EVGA GeForce GTX260+ - Driver 296.10 Sound Card On board Realtek ACL1200 Monitor(s) Displays Dell 2007FP Screen Resolution 1280 x 960 Keyboard MS KC-0405 Mouse Intellimouse 5-button PSU Corsair CMPSU-750TX - 750 watt Case Lian Li PC-K10B Cooling Standard, 3 120mm case fans Hard Drives #1- Western Digital WD6401AALS Sata Black
#2- Western Digital WD6401AALS Sata Black Internet Speed 20Mbits/Sec (on a good day) |
01-08-2012
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#3 | | Windows 7 Home Premium 32 bit |
I agree with TVeblen.
This should normally not happen on a desktop. Either the motherboard is deficient in not supplying enough power to the USB ports or the power supply 5v rail is deficient. One has to replace them one by one and check.
If your system is a branded one and still under warranty, you should throw the problem to the OEM and get it resolved.
If it is a custom-built one check to see what the builder can do.
Another workaround but not a solution: You may try to use a Y cable for the external, plugging it into two ports on your PC. This still may not be as reliable as running them on an externally powered USB hub.
IMO, you should not go with any of these workarounds but get the problem resolved. | My System Specs | | OS Windows 7 Home Premium 32 bit |
01-08-2012
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#4 | | |
I have this board and can verify that it's USB ports should be putting out enough power for external drives. All I can suggest is you make sure the Intel chipset drivers are up-to-date | My System Specs | | System Manufacturer/Model Number Home built (GeneO industries)/Model 2 OS Windows 7 64 bit SP1 CPU i5 2500k @ 4.5 GHz, 1.256V 120 GFlop (with AVX) Motherboard ASUS P8Z68-V PRO/GEN3 Memory 16GB (4GBx4) 1600MHz G.skill Ripjaws X 8-8-8-24 Graphics Card Asus Nvidia ENGTS450, 1GB 4030 MHz DDR5 clock, 915 Mhz GPU Sound Card Onboard Realtek HD Monitor(s) Displays NEC Spectraview 2490WUXi-SV Screen Resolution 1920 x 1200 Keyboard HP Wireless Mouse HP wireless PSU Antec TruePower New 650W Case Fractal Design "Define R3" Cooling CM Hyper 212+ push/pull, 5 120mm, 1 140mm case fans Hard Drives Crucial 128GB M4 (system), 2x WD Caviar 1TB Black internal (data), 1x Seagate 750G Barracuda Internal (backups), 1x WD Blue 6Gb/s 320GB Internal, 1x Corsair F40 SSD for cache, 1x 2TB eSata WD20EARS Green, 2x 500GB Seagate external USB, 1x 350GB exte Internet Speed 25.7 Mb/s down, 4.5 Mb/s up Other Info USB 3.0 x4 , SATA III x4, eSATA x3, SATA II x4, USB 2.0 x8. 2 Samsung DVD R/W drives.
WEI: CPU 7.7, Memory 7.9, Graphics 7.4, Disk 7.9 External Hard Drives without their own Power Supply are not detected. problems? All times are GMT -5. The time now is 12:07 PM. |  |