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Windows 7: Optical Drive Disappeared

08 Jan 2012   #1
ZRTMWA

64 bit Windows 7 Ultimate
 
 
Optical Drive Disappeared

Hello all. My cd/dvd/bluray read/write drive on my laptop suddenly disappeared. All "my Computer" shows is my C: drive, whereas I used to have a D: drive. I was uninstalling a few programs before it happened, one of which was Daemon ProTools, which I suspect to be the culprit. I read that the program TestDisk might be able to help. I ran it but only my hard drive shows up in the program too. When I insert a disk, I can hear the drive reading it, so I know it didn't become disconnected. Anyone know how to fix this?

Thanks.


My System SpecsSystem Spec
08 Jan 2012   #2
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Just covering the obvious for starters.
Have you tried rebooting again since uninstalling daemon?
My System SpecsSystem Spec
08 Jan 2012   #3
ZRTMWA

64 bit Windows 7 Ultimate
 
 

Yup, it's still not there.
My System SpecsSystem Spec
08 Jan 2012   #4
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

does it even appear in the device manager?
even if it's as a unknown device.

control panel -> system -> device manager
My System SpecsSystem Spec
08 Jan 2012   #5
ZRTMWA

64 bit Windows 7 Ultimate
 
 

OK it's there but it has a yellow triangle with an exclamation point next to it. When I click on properties I get this message: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)".

But when I try to update driver software, it says the best driver software for your device is already installed.
My System SpecsSystem Spec
08 Jan 2012   #6
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

right click and uninstall it from the device manager and reboot, it may sort itself. (if it doesn't the installer should at least work at that point)
it does seem something weird happened when daemon removed it's virtual drive though.
My System SpecsSystem Spec
09 Jan 2012   #7
jumanji

Windows 7 Home Premium 32 bit
 
 

This problem is caused by the Daemon Tool leaving the upper, lower filter registry entries. Removing these from the registry should resolve your problem. (as I presume )

Get cracking with this Your CD drive or DVD drive is missing or is not recognized by Windows or other programs Your CD drive or DVD drive is missing or is not recognized by Windows or other programs

If successful, remember me in your will.
My System SpecsSystem Spec
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 Optical Drive Disappeared




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