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Windows 7: New Seagate Expansion External Drive not showing up in 'My Computer'

09 Jan 2012   #11
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Right click on disk 5 and select change drive letter or path, select add and select a drive letter. It should show up in explorer then.


My System SpecsSystem Spec
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09 Jan 2012   #12
2harts4ever

Windows 7 Pro x64 SP1
 
 

Here's what I got when I tried to change drive letter:

New Seagate Expansion External Drive not showing up in 'My Computer'-disk-management-display-failed-display.jpg

After getting the message I did as it suggested but still no success. I appreciate all your help and suggestions but I think my best bet is to return it. If I am having this much trouble trying to get it to work I really don't know how good it would be when I really need it.

Your time, patience and suggestions have been appreciated.

Thanks and regards,

2harts4ever


My System SpecsSystem Spec
09 Jan 2012   #13
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

What are you waiting for. Disk5 has neither a partition nor a letter
My System SpecsSystem Spec
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09 Jan 2012   #14
2harts4ever

Windows 7 Pro x64 SP1
 
 

Am I correct in assuming you mean I should return it??
My System SpecsSystem Spec
09 Jan 2012   #15
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

I believe what WHS meant was right click on the drive and select new simple volume and follow the wizard.
My System SpecsSystem Spec
09 Jan 2012   #16
2harts4ever

Windows 7 Pro x64 SP1
 
 

I don't see any selection which says: new simple volume
My System SpecsSystem Spec
09 Jan 2012   #17
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Quote   Quote: Originally Posted by 2harts4ever View Post
Am I correct in assuming you mean I should return it??
Nah, we'll get that fixed one way or another.

Let's see whether this disk is even initialized. Right click on where "Disk5" is written and see whether there is an "initialize' option.
My System SpecsSystem Spec
09 Jan 2012   #18
2harts4ever

Windows 7 Pro x64 SP1
 
 

Quote:
Let's see whether this disk is even initialized. Right click on where "Disk5" is written and see whether there is an "initialize' option.
No such option when right clicking Disk 5.
My System SpecsSystem Spec
09 Jan 2012   #19
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

OK, What are the options that are not greyed out when you right click on the right pane of Disk5.
My System SpecsSystem Spec
09 Jan 2012   #20
2harts4ever

Windows 7 Pro x64 SP1
 
 

I just realized I never gave the model number of the Seagate External. It is: ST310005EXA101-RK
My System SpecsSystem Spec
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 New Seagate Expansion External Drive not showing up in 'My Computer'




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