Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: System hangs when external hard disk is accessed

15 Jan 2012   #11
shwetha

Microsoft Windows 7 Ultimate 32-bit 7600 Multiprocessor Free
 
 

This is the result I got when I ran the quick and extended tests. So now is there no hope that it may work properly?

-capture.png




My System SpecsSystem Spec
.

15 Jan 2012   #12
essenbe
Microsoft MVP

Windows Ultimate SP1/Windows 7 Enterprise X64
 
 

Try to copy as much data from the external as possible and then run a 'clean all' command from diskpart. We can provide instructions if needed. I would then contact Western Digital for an RMA.
My System SpecsSystem Spec
15 Jan 2012   #13
jumanji

Windows 7 Home Premium 32 bit
 
 

Did you run the DOS version of the tool? As experienced by some users the DOS version was able to repair the bad sectors, when the Windows version failed to.

In any case, as essenbe says, your first priority now is to recover as much data as possible, before trying out anything ( if you consider that you do have some important data you may not like to lose ).

First use Recuva and check whether it can do the job.

If it fails, the next option I would try is to access the drive with another OS and copy the data if possible.

Lucid Puppy way to recover files from a non-bootable computer

(In your case the copy process will be from the faulty external drive to your C drive or any other internal partition - space permitting - or to another external drive.)
My System SpecsSystem Spec
.


15 Jan 2012   #14
shwetha

Microsoft Windows 7 Ultimate 32-bit 7600 Multiprocessor Free
 
 

I am yet to try the DOS version. And I will try my best to copy the important data from it. But the system simply hangs whenever i try. But I will try again. Thanks jumanji and essenbe.
My System SpecsSystem Spec
15 Jan 2012   #15
essenbe
Microsoft MVP

Windows Ultimate SP1/Windows 7 Enterprise X64
 
 

I don't know if this will help, but there is a good tutorial here ablou how to copy/paste from the recovery console.
My System SpecsSystem Spec
03 Feb 2012   #16
shwetha

Microsoft Windows 7 Ultimate 32-bit 7600 Multiprocessor Free
 
 

There was nothing I could do about it. So I gave it for replacement, since it is under warranty. Thanks a lot for trying to help me out...
My System SpecsSystem Spec
29 Oct 2012   #17
nathtcs

Karnataka
 
 
External Hard Drive crashes system

Guys, I used to face one very critical issue with my 320GB external Hard Drive. I am using windows 7.

PROBLEM:
Wheneven I used to connect the drive, the system used to freez completely. Hard reboot used to be the only way out.
Wait, life is not back on track yet. During reboot, the machine keeps on waiting "starting widows" screen. The next option used to be hard reboot again and keep pressing F8 button, select "boot into last known good configuration" and then you take the breath of relief.
Never dare to connect the drive again.

SOLUTION:
Initial guess was Symantec endpoint protection, thinking it starts the scan process and goes into huge data processing loop. Tried to disable but as it was office laptop and was installed with the client version only, not allowed.

The culprit turned out to be a different security software which was installed in this machine. "Bit9", name itself sounds scary. Had to disable the running service "Parity agent" and the smile is back on face. Hard drive is working well.
My System SpecsSystem Spec
Reply

 System hangs when external hard disk is accessed




Thread Tools





Similar help and support threads
Thread Forum
System Image on External Hard Disk Forces Freeze at Startup?
Ok, here is the deal, and I don't know why it happened. If someone can explain why this happens, I'd be grateful. For some reason the system hung/froze at the Windows flag logo during start-up. I know what caused it, but I don't know why, and would like to understand why. I made a backup of...
Backup and Restore
WD external HDD cannot be accessed, system not responding.
Hello everyone. I have a WD portable external HDD about 2-3 years now. Haden't any problem till now. Yesterday i plugged in my HDD to my laptop and it worked as always. Then i extracted a rar file but couldn't wait and i force closed the extraction. After that my every action in the HDD was...
Hardware & Devices
WD External HD hangs up "loading disk configuration information...
I just did a fresh install of Windows 7 Ultimate on my laptop due to many problems...one being that I couldn't open the external hd after I had unplugged it and replugged it in. After the fresh install of Windows 7, when I open computer menu, it shows the external hd, but has no info about the...
Hardware & Devices
External HD of Laptop being mysteriously accessed by system.
My Dell laptop running Win7 Pro has a 1.5 TB SATA drive attached by USB. I use this as my main data archive. Recently the drive has started to be accessed for long periods of time for no apparent reason when the computer is not actively in use. The drive is very noisy with much clickety-clacking...
Performance & Maintenance
Create system image won't detect external hard disk
Hi, im having a problem trying to create a system image and store it in my external hdd. This isnt the first time i use the windows backup to create a system image, ive done it before using this external hdd with no problems at all. But now, for some reason it wont detect this hard drive, it...
Backup and Restore

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 17:11.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App