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Windows 7: Unknown Device

15 Jan 2012   #11
TONPumper

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by a guy View Post
Quote   Quote: Originally Posted by tonpumper View Post
there aren't any numbers. It just says, "usb\unknown."
if there are no numbers, try device instance path from the drop down.



a guy
"usb\vid_0000&pid_0000\5&cd631d2&0&2"


My System SpecsSystem Spec
.
15 Jan 2012   #12
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Well that's an unknown device! Perhaps try the program jloc suggested?

A Guy
My System SpecsSystem Spec
15 Jan 2012   #13
TONPumper

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by A Guy View Post
Well that's an unknown device! Perhaps try the program jloc suggested?

A Guy
I tried it but it didn't help.
My System SpecsSystem Spec
.

15 Jan 2012   #14
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Quote   Quote: Originally Posted by TONPumper View Post
I don't know what the driver is though. I can say that when I unplug the SD card reader, the issue goes away. So maybe there is a bad connection in the device? It's weird because when I plug in my flash drive to the port, it gets power but the computer doesn't read it.
Just realized you said this. Would seem to say the unknown device is actually the SD card reader, do you know the manufacturer and make of it? A Guy
My System SpecsSystem Spec
16 Jan 2012   #15
TONPumper

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by A Guy View Post
Quote   Quote: Originally Posted by TONPumper View Post
I don't know what the driver is though. I can say that when I unplug the SD card reader, the issue goes away. So maybe there is a bad connection in the device? It's weird because when I plug in my flash drive to the port, it gets power but the computer doesn't read it.
Just realized you said this. Would seem to say the unknown device is actually the SD card reader, do you know the manufacturer and make of it? A Guy
I do not know the manufacturer, but I used Driver Solution 11.8 to see if it could install the missing driver. It sent me to a Google search for an Intel driver, so I'm assuming Intel if the program is accurate. I was just afraid to install it for fear of it corrupting the system.
My System SpecsSystem Spec
16 Jan 2012   #16
Wrench97

Win 7
 
 

Probably not those programs use the Hardware Id numbers that are non-existent for that device.

It there a label on the bottom of the card reader or any printing on it?
My System SpecsSystem Spec
16 Jan 2012   #17
TONPumper

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Wrench97 View Post
Probably not those programs use the Hardware Id numbers that are non-existent for that device.

It there a label on the bottom of the card reader or any printing on it?
Not that I can see.
My System SpecsSystem Spec
16 Jan 2012   #18
Wrench97

Win 7
 
 

Do you have a PC it does work in?
If so plug it into that PC and get the Hardware ID's from the Device manager of that PC.
My System SpecsSystem Spec
17 Jan 2012   #19
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

What is confusing me is that you said in your first post that you built this desktop.
But you don't know the brand and model number of the card reader you installed in the box?

This is a case where it would help greatly if you filled in your System Specs and gave a more detailed description of the problem - like posting some screenshots of the Device Manager and whatever information there is on the mystery device.

We are only assuming it is the card reader because you said so.
My System SpecsSystem Spec
17 Jan 2012   #20
TONPumper

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by TVeblen View Post
What is confusing me is that you said in your first post that you built this desktop.
But you don't know the brand and model number of the card reader you installed in the box?

This is a case where it would help greatly if you filled in your System Specs and gave a more detailed description of the problem - like posting some screenshots of the Device Manager and whatever information there is on the mystery device.

We are only assuming it is the card reader because you said so.
I guess that doesn't make sense. Let me clarify: my friend built a desktop for me. The card reader was already in the shell when he gave it to me, but he doesn't remember the manufacturer or the model either.
My System SpecsSystem Spec
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