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Windows 7: Unknown Device

14 Jan 2012   #1
TONPumper

Windows 7 Ultimate x64
 
 
Unknown Device

I realize that this is a very vague issue, but I just built my desktop and don't know where to start with this issue. With my laptop, the fix for this issue was to download RICOH Media Driver and the unknown device would go away. However, when I searched for the driver to install it on my desktop, it says that the driver is for laptops only (or so I think that's what I read). I need pointed in the right direction before I start troubleshooting a bunch of different things.


My System SpecsSystem Spec
.

14 Jan 2012   #2
DMHolt57

 
 

Try disabling the UAC, then install the original driver using Vista compatiblity mode...
My System SpecsSystem Spec
14 Jan 2012   #3
TONPumper

Windows 7 Ultimate x64
 
 

I don't know what the driver is though. I can say that when I unplug the SD card reader, the issue goes away. So maybe there is a bad connection in the device? It's weird because when I plug in my flash drive to the port, it gets power but the computer doesn't read it.
My System SpecsSystem Spec
.


14 Jan 2012   #4
Wrench97

Win 7
 
 

Look in device manager, right click on the unknown device, select properties from the list, on the Details tap, select hardware ID's from the drop down box, copy the numbers listed.
My System SpecsSystem Spec
14 Jan 2012   #5
TONPumper

Windows 7 Ultimate x64
 
 

There aren't any numbers. It just says, "USB\UNKNOWN."
My System SpecsSystem Spec
14 Jan 2012   #6
mickey megabyte

ultimate 64 sp1
 
 

this tutorial may help: Device Manager - Finding Unknown Devices

it's a bit techy though, but it's next to impossible for us to help much more as it could be one of many many things...
My System SpecsSystem Spec
14 Jan 2012   #7
Wrench97

Win 7
 
 

What if any devices are plugged into the the USB ports?
Does it have a card reader?
Web Cam?
Special keyboard?
My System SpecsSystem Spec
15 Jan 2012   #8
TONPumper

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Wrench97 View Post
What if any devices are plugged into the the USB ports?
Does it have a card reader?
Web Cam?
Special keyboard?
I tried plugging a USB into the port but it wasn't read by the computer. My keyboard and mouse are plugged into the back but they are working fine.
My System SpecsSystem Spec
15 Jan 2012   #9
jloc

Windows 7 Ultimate
 
 

This little tool worked a charm for me, I suggest you try it!

Unknown Device Identifier - Freeware Download
My System SpecsSystem Spec
15 Jan 2012   #10
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Quote   Quote: Originally Posted by TONPumper View Post
There aren't any numbers. It just says, "USB\UNKNOWN."
If there are no numbers, try Device Instance Path from the drop down.



A Guy
My System SpecsSystem Spec
Reply

 Unknown Device




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