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Windows 7: USB Flashdrive could not be found - Error Code 39

15 Jan 2012   #21
HammerHead

win 7 X64 Ultimate SP1
 
 
Go For It

We all might learn something!


My System SpecsSystem Spec
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15 Jan 2012   #22
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by HammerHead View Post
We all might learn something!
Might have to try it tomorrow. Acronis seems to think the trial is not too important to provide a fast upload to customers. 73 Kb/s... Sad.
My System SpecsSystem Spec
16 Jan 2012   #23
HammerHead

win 7 X64 Ultimate SP1
 
 
Acronis

I am biting my tongue to keep from going on a rant about them!!!!!
My System SpecsSystem Spec
.

16 Jan 2012   #24
writhziden

Windows 7 Home Premium 64 Bit
 
 

Considering that Acronis took over my system for 25 minutes to overwrite Windows software, I want to make sure I get this right. Which of these uninstall options were chosen during uninstall (asking both the OP and HammerHead)?


Attached Images
USB Flashdrive could not be found - Error Code 39-acronisuninstall.jpg 
My System SpecsSystem Spec
16 Jan 2012   #25
HammerHead

win 7 X64 Ultimate SP1
 
 
Duh

I can't remember. I think all three were selected. Sorry!
My System SpecsSystem Spec
16 Jan 2012   #26
writhziden

Windows 7 Home Premium 64 Bit
 
 

Alright, I was able to get Acronis off by selecting all three of those options, uninstalling the program, restarting my computer, running the Acronis True Image Home 2012 Cleanup Utility, and restarting my computer a second time. Here is what I recommend for the OP since the OP installed Acronis True Image Home 2011 after unsuccessfully uninstalling 2012:
  1. Uninstall Acronis True Image Home 2011 as follows.
    • Click Start Menu
    • Click Control Panel
    • Click Uninstall a program
    • Select Acronis True Image Home 2011
    • Select Uninstall
    • Put checks in all boxes if asked through Setup Settings (or put checks in all boxes for whatever the 2011 version does)
    • Uninstall the program
    • Restart your computer
    • Download and run the Acronis True Image Home 2011 Cleanup Utility
    • Restart your computer
  2. Install Acronis True Image Home 2012
  3. Restart your computer (may take ~25 minutes to restart due to Acronis taking over Windows)
  4. Uninstall Acronis True Image Home 2012 as follows.
    • Click Start Menu
    • Click Control Panel
    • Click Uninstall a program
    • Select Acronis True Image Home 2012
    • Select Uninstall
    • Put checks in all boxes when asked through Setup Settings as seen in the image in my previous post
    • Uninstall the program
    • Restart your computer
    • Download and run the Acronis True Image Home 2012 Cleanup Utility
    • Restart your computer

For anyone who stumbles across this thread, to uninstall 2012 properly, step 4 is all that should be needed. If that does not work, try steps 2-4.
My System SpecsSystem Spec
16 Jan 2012   #27
HammerHead

win 7 X64 Ultimate SP1
 
 
Well Laid Out

The OP should be able to follow that. Good plan. Did it work for you?
My System SpecsSystem Spec
16 Jan 2012   #28
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by HammerHead View Post
The OP should be able to follow that. Good plan. Did it work for you?
It did work for me. No remnants of Acronis on my system now. Windows backup works fine, and no error codes plugging in external drives.
My System SpecsSystem Spec
16 Jan 2012   #29
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

I had the same problem with Acronis as Hammerhead. It takes over system backup utilities and will write folders to the 100MB system reserved partition which will make you not have enough space to do a system image. System image requires at least 40MB of free space to do a system image. There is an option in Acronis to make Windows system image the default backup source. If you make that change before uninstalling Acronis, you will have fewer problems. I fought it for quite a while, and finally had to do a clean install. The free versions offered by Seagate and Western digital do not have these issues. Probably because they are scaled down versions without many of the options of the paid version.
My System SpecsSystem Spec
16 Jan 2012   #30
Tigerking

Windows 7
 
 

Hi there, thank you a lot for helping. My problem with acronis 2012 was, that i couldnt use the deinstaller ! I also tried to reinstall 2012 again and deinstall than. But The Deinstaller gave me an error: Something like: Acronis couldnt found. So the only way to deinstall was to use the cleanup 2012 tool from acronis and deleting the Acronis folder from program files.

Damn acronis, big failure testing the 2012 version. 2011 runs well.

Will try to read the other threads tommorow. Thanks
My System SpecsSystem Spec
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