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Windows 7: Bluetooth Issue

17 Jan 2012   #1

Windows 7 x64
Bluetooth Issue

I have an iOgear blue tooth module. I installed an older driver then uninstalled and tried to install the newer driver. Now I get an error message saying a newer version of the software is installed and I can't install the newer driver.

I have searched the registry for "widcomm" values and have found some, however I can't delete them. How can I get the newer version of the driver software installed?

Thanks for the help.

My System SpecsSystem Spec
17 Jan 2012   #2
Microsoft MVP

64-bit Windows 8.1 Enterprise

Hello Gbsnpir,

You might see if you may be able to use Device Manager to uninstall both the driver and device as in the tutorial below. Afterwards, disconnect and reconnect the bluetooth module, and see if you may be able to install the new driver.

Hope this helps,
My System SpecsSystem Spec

 Bluetooth Issue

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