Laptop won't start when usb for wireless controller is connected

coldrain · 22 Jan 2012

My laptop won't start when the usb for the xbox wireless controller is plugged in. The laptop starts, the screen turns on but it's black and nothing appears on it. The fans run and everything but screen just stays black and windows never loads. If i remove the wireless receiver and restart the computer it stars normally and then if i plug the receiver it works just fine.

Any ideas why this is happening? This is a new laptop and the same receiver used to work perfectly on my old laptop. Also i tried plugging it into different usb sockets but same result.

TVeblen · 22 Jan 2012

From your description it sounds like the USB device is not recognized by the BIOS or it is conflicting with another device at the BIOS level.

Here is the first thing to try: go into your BIOS settings and navigate to the BOOT tab and note the Boot Order. I'm wondering if your current setting is to boot from a USB hard drive first, or before the Hard Disk Drive. If it is, switch it to boot from the HDD first and see if that makes any difference.

alphanumeric · 22 Jan 2012

Also, if you see a "Boot from other devices" option in the BIOS try disabling it.

coldrain · 23 Jan 2012

It boots from Hard drive first.
It looks something like this

+Hard drive
CD/DVD/
Removable drive
eSATA
+Network

coldrain · 05 Feb 2012

bump

TVeblen · 05 Feb 2012

It's a tough nut.

When a device keeps the PC from booting at the BIOS level it must be a conflict or a defective device. You've eliminated the possibility that it is defective by testing it on another PC.

So what is different about your problem PC's setup that would explain it?
You could try different USB ports. You could disconnect all other connected devices including the mouse (if present). You could go into the BIOS Settings and try disabling devices like LAN, SOUND, etc.

Also try resetting the BIOS defaults. Be sure to note your present settings so you can put everything back where it was.