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Windows 7: my synaptics touchpad has a mind of its own

25 Jan 2012   #1
Lionpride

Windows 7 home premium 64 bit
 
 
my synaptics touchpad has a mind of its own

my synaptics touchpad has a mind of its own
Hello this is my first posting to your Windows seven forum. I am writing to you today because over the past two to three weeks my Synaptics touchpad mouse has had a mind of its own. It has been clicking and opening files without me pressing the mouse buttons or tapping the touchpad, scrolling by itself, highlighting and moving the files on my desktop and in my computer, etc. I have tried everything from physically cleaning the Touchpad thoroughly, updating the Synaptics driver time and time again only to find no resolution to this issue, I have also uninstalled and reinstalled previous versions of the synaptics drivers that worked before with my laptop only to be confronted with this same problem. I have ran scans on both Uni-blue registry booster and PC Tools Spyware Doctor (which I use as my registry and anti-virus/spyware programs) and of which I update on a daily/weekly basis and yet I have found no traces of what may be causing my mouse to act so crazy. I have also ran the system scan in the command prompt which was suggested earlier in this thread only to find out that everything was running properly and at 100% integrity.
I have an HP dv7-3065dx Entertainment Notebook [pavilion dv7 is the product name on the back] that I purchased from Best buy in 2010. I am running Windows 7 Home Premium 64-bit that was pre-installed onto my laptop. I have been pretty thorough on keeping all of my Microsoft and HP drivers up to date and have only began to experience this problem with my touchpad earlier this month. As far as the programs that I use on a daily basis; I mostly use Mozilla Firefox as a web browser and Microsoft Word for my schoolwork and the GOM media player for watching videos. None of which I have been able to do properly since this issue established itself onto my computer. If anyone has any information on how I can resolve this sporadic mouse/ Synaptics Touchpad behavior please let me know as I am in desperate need to find a solution to this problem. Thank you for your time and consideration. - Lion


My System SpecsSystem Spec
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26 Jan 2012   #2
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Hello Lionpride. Welcome to the Forum.

Try this:
In the Taskbar near the clock you will see the icon for "Synaptics Pointing Device". Right click on that and uncheck: "Tap to Click".

See if that helps.
My System SpecsSystem Spec
26 Jan 2012   #3
Lionpride

Windows 7 home premium 64 bit
 
 

Thanks TVeblen for your reply and your tip about turning off the tap to click. It helped for a little while but then my mouse pointer started acting up again. It was highlighting items on my desktop and opening folders and files that I hadn't even clicked on. This is so annoying.
My System SpecsSystem Spec
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26 Jan 2012   #4
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Do you have a USB connected mouse you can use to test? It would be good to know if it is a software issue or a hardware issue. That test may narrow it down. You could even disable the touchpad in Device Manager once you have a mouse working to see if that makes any difference.

Is this laptop still under warranty?
My System SpecsSystem Spec
27 Jan 2012   #5
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Another thing to check:

Click on the Synaptics icon and select "Pointing Device Properties" at the top.
At the bottom of that window is the option for "Click Lock".
Make sure that is unchecked.
My System SpecsSystem Spec
28 Jan 2012   #6
Lionpride

Windows 7 home premium 64 bit
 
 

I'll take a look and see about a usb mouse and the click lock box. Thanks.
My System SpecsSystem Spec
28 Jan 2012   #7
Lionpride

Windows 7 home premium 64 bit
 
 

Thank you again for all of your advice on this issue. I checked out the click lock and it was unchecked. I then hooked up a wireless logitech mouse to my laptop and it seems to working fine now. No more glitches with the mouse cursor. I think the touchpad itself may have some problems so I will look in to finding my paperwork on my laptop; which shouldn't be too hard to find and see if it is still under warranty. However, I don't believe it still is under warranty. in the mean time I have transferred all of my important data to an external hard drive just to be safe and will use my wireless mouse for the mean time. I cannot thank you enough for taking the time out to help me with this issue. Best wishes Lion.
My System SpecsSystem Spec
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 my synaptics touchpad has a mind of its own




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