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Windows 7: External hard drive shows up in devices but not in my computer

26 Jan 2012   #1
indoow

Windows 7 32bit
 
 
External hard drive shows up in devices but not in my computer

hi computerfriends,

I got a problem, my external hard drive (westen digital 1.0TB) isn't popping up my computer. I can see it in devices (USB to ATA/ATAPI bridge) but i can't acces it. What i've done already:
  • Computer Management-> Disk Management. Than ive to initialize the disk, i can choose between MBR and GPT. In both cases i got the error: Data error (cyclic redundancy check). I can't chance any letter
  • Downloaded different programs but non of them worked

I've to get my files, it's important. I hope some of you know now the sollution.


My System SpecsSystem Spec
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26 Jan 2012   #2
marsmimar

Microsoft Community Contributor Award Recipient

Win 7 Pro 64-bit
 
 

Hello indoow and welcome to Seven Forums. Couple of things to try:

1. Try using a different USB port.

2. Try changing the drive letter.

http://www.sevenforums.com/tutorials...ndows-7-a.html

3. If you have access to a live Linux CD like Ubuntu you may find that Ubuntu will recognize the external hard drive in Computer.

4. The hard drive may be going bad. You could go to the manufacturer's web site and look for diagnostic tools to check the drive. Or you could use SeaTools for Windows from Seagate (works on non-Seagate drives as well.)

| Seagate
My System SpecsSystem Spec
26 Jan 2012   #3
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

I would run a chkdsk /r in elevated Command Prompt. That will repair any defunct sectors and save the data of those sectors - if possible.
My System SpecsSystem Spec
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 External hard drive shows up in devices but not in my computer




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