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Windows 7: WD Green HDD Disappearing Right When It's Used, Changes to Q

29 Jan 2012   #1
hickmanjos

Windows 7
 
 
WD Green HDD Disappearing Right When It's Used, Changes to Q

I have a brand new WD Cavalier Green 1TB HDD that I've installed in my system, it seems to disappear every time data is read or written on it, once it does disappear the drive letter (F) doesn't show up in the explorer, but it is replaced by a Q drive that is untouchable. I've tried using a different SATA cable, reformatting the drive, and it still gives me the same problems.


My System SpecsSystem Spec
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29 Jan 2012   #2
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Go here: WD Support / Downloads / SATA & SAS / WD Caviar Green / GP and download Data Lifeguard Diagnostic for DOS (CD) . Burn this to a CD and then boot with the CD to run the diagnostics on the drive. Be sure the boot order in the BIOS is set to boot from CD first.

Post back what the results are.
My System SpecsSystem Spec
29 Jan 2012   #3
hickmanjos

Windows 7
 
 

Gave me no options and said No Device Found with an Error code 0120, then went off to a command prompt with A/:>

I used the Windows version, and ran the Extended test on the drive, 5 seconds into the test it fails and tells me there are too many bad sectors.
My System SpecsSystem Spec
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29 Jan 2012   #4
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

And there, sir, is your answer. Bad drive.
My System SpecsSystem Spec
29 Jan 2012   #5
hickmanjos

Windows 7
 
 

Gah was hoping it wasn't that! lol Thanks for your help.
My System SpecsSystem Spec
29 Jan 2012   #6
JimLewandowski

 
 

Do you have Microsoft Office "Starter" kit installed on your PC?
My System SpecsSystem Spec
29 Jan 2012   #7
hickmanjos

Windows 7
 
 

No, I have a Home and Student version.
My System SpecsSystem Spec
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 WD Green HDD Disappearing Right When It's Used, Changes to Q




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