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| 29 Jan 2012 | #1 |
| | My laptop become freeze !! Hello friends .. I have a problem with my laptop , I hope you help my . the problem is : when I plug an external monitor to my laptop ( to get more view ) .. the laptop become freeze suddenly and the sound of it still work , but I can't do any thing , not (ctrl+alt+del) or even move the mouse , the one option available is pick on the power button till power off , and then turn it on again . It doesn't happen immediately , It maybe takes a little or much minutes . why this happen ? my laptop have 1 GB DED VGA , 4 GB RAM and Core i5 please help me thanks |
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| 29 Jan 2012 | #2 |
| | It could be any number of things, but as a guess I'd say that either your video chip was overheating or you have a bum video driver. Are you monitoring your temperatures? You might also look into how much RAM you're sharing with the video.  |
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| 30 Jan 2012 | #3 |
| | first .. I didn't monitor temperature , and I don't know how second .. My RAM and VGA are dedicated and my laptop new it's HP-dv6 6050se |
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| 30 Jan 2012 | #4 |
| | Try Real Temp - CPU temperature monitoring It can monitor your video temperature too, in most cases. That may be a problem on a laptop, though. As for the video, that would be a BIOS setting. If you have plenty of System RAM you can allocate more of it to the video subsystem - sometimes much more. From the specs, it looks like you have plenty of built-in video memory. I'd pursue the temperature and driver issues. If this is a brand new laptop and you have good airflow around it it shouldn't be too dirty inside. What video driver are you using? |
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| 30 Jan 2012 | #5 |
| | the attach picture describe my laptop I'll download the temperature program and get you the result |
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