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Windows 7: My laptop become freeze !!

29 Jan 2012   #1
Black Water

Windows 7 Ultimate x64
My laptop become freeze !!

Hello friends ..

I have a problem with my laptop , I hope you help my .

the problem is :

when I plug an external monitor to my laptop ( to get more view ) .. the laptop become freeze suddenly and the sound of it still work , but I can't do any thing , not (ctrl+alt+del) or even move the mouse , the one option available is pick on the power button till power off , and then turn it on again .

It doesn't happen immediately , It maybe takes a little or much minutes .

why this happen ?

my laptop have 1 GB DED VGA , 4 GB RAM and Core i5

please help me


My System SpecsSystem Spec
29 Jan 2012   #2

Main - Windows 7 Pro SP1 64-Bit; 2nd - Windows Server 2008 R2

It could be any number of things, but as a guess I'd say that either your video chip was overheating or you have a bum video driver. Are you monitoring your temperatures? You might also look into how much RAM you're sharing with the video.
My System SpecsSystem Spec
30 Jan 2012   #3
Black Water

Windows 7 Ultimate x64

first .. I didn't monitor temperature , and I don't know how

second .. My RAM and VGA are dedicated

and my laptop new

it's HP-dv6 6050se

My System SpecsSystem Spec
30 Jan 2012   #4

Main - Windows 7 Pro SP1 64-Bit; 2nd - Windows Server 2008 R2

Try Real Temp - CPU temperature monitoring

It can monitor your video temperature too, in most cases. That may be a problem on a laptop, though.

As for the video, that would be a BIOS setting. If you have plenty of System RAM you can allocate more of it to the video subsystem - sometimes much more.

From the specs, it looks like you have plenty of built-in video memory. I'd pursue the temperature and driver issues. If this is a brand new laptop and you have good airflow around it it shouldn't be too dirty inside. What video driver are you using?

Attached Images
My System SpecsSystem Spec
30 Jan 2012   #5
Black Water

Windows 7 Ultimate x64

the attach picture describe my laptop

I'll download the temperature program and get you the result
My System SpecsSystem Spec

 My laptop become freeze !!

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