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Windows 7: USB not connecting

30 Jan 2012   #1

Windows 7 Ultimate x64, Windows 7 Pro x64 (both laptops)
 
 
USB not connecting

I have been having trouble with Windows realizing that I connecting a device to the computer. It does nothing when I attach something, it doesn't even make the connect sound. I look in the device manager to rescan and it sits on this screen (frozen).

I am having this problem on 3 computer(all running Windows 7). Is this a bug? I was wondering if anyone has had this problem knows if there is a fix for it. I literally have to restart to connect to my flashdrive..how ridiculous!

My System SpecsSystem Spec
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30 Jan 2012   #2

Windows 7 Home Premium 64 bit
 
 

It's not a bug in Win 7, a good possibility is you need to reinstall the chipset driver from the manufacturer of your computer (motherboard) that should be the first driver installed after the OS.
My System SpecsSystem Spec
30 Jan 2012   #3

Windows 7 Ultimate x64, Windows 7 Pro x64 (both laptops)
 
 

OK, but how likely is that on 3 different computers though? 2 of the computers I bought, so they came pre-installed so there couldn't be any screw-up there.

I appreciate your reply, by the way.
My System SpecsSystem Spec
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30 Jan 2012   #4

Windows 7 Ultimate x64
 
 

Is it only with this one flash drive that this issue happens on all three computers? If so you may want to pull your data off of it ASAP and get a new one, it seems to me that this is likely an issue with the flash drive and not the computers
My System SpecsSystem Spec
30 Jan 2012   #5

Windows 7 Ultimate x64, Windows 7 Pro x64 (both laptops)
 
 

Quote   Quote: Originally Posted by emaraszek View Post
Is it only with this one flash drive that this issue happens on all three computers? If so you may want to pull your data off of it ASAP and get a new one, it seems to me that this is likely an issue with the flash drive and not the computers
I was actually using that as an example. It happens on all USB devices that I use.
My System SpecsSystem Spec
30 Jan 2012   #6

Windows 7 Ultimate x64
 
 

So this issue happens with any USB device on all three machines? What USB devices have you tried? Maybe try using a friend or family member's USB drive that you haven't tested before
My System SpecsSystem Spec
30 Jan 2012   #7

Windows 7 Ultimate x64, Windows 7 Pro x64 (both laptops)
 
 

I have tried my flashdrive, a usb wifi card, a printer, and lastly my usb bluetooth dongle.
My System SpecsSystem Spec
30 Jan 2012   #8

Windows 7 Home Premium 64 bit
 
 

Are your settings in the BIOS for the USB Configuration at their default settings?
My System SpecsSystem Spec
30 Jan 2012   #9

Windows 7 Ultimate x64
 
 

Very strange, it seems unlikely that all of these devices would have some sort of issue, but equally unlikely that all 3 computers would have a chipset issue. Never assume that buying a machine from a well-known manufacturer will ensure a problem-free experience.

At any rate, it's easy to update the chipset drivers and then try again, which would be my first step. Also try using a couple of the problematic devices on a friend's computer or maybe your work machine in order to rule out the device as the source of the problem.

Additionally, are you using any obscure software on all three machines?
Have you tried stopping non-essential background processes and after-market software?
Have you tried booting into safe mode?
Are you plugging the devices directly into the machines and not some kind of hub?

Those are just a few scenarios to consider that may be causing the issue
My System SpecsSystem Spec
30 Jan 2012   #10

Windows 7 Ultimate x64, Windows 7 Pro x64 (both laptops)
 
 

Yes, I haven't changed anything on the USB side
My System SpecsSystem Spec
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 USB not connecting




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