Windows 7 - Printer won't print queue until I shut down computer

Printer (Lexmark X2600) used to work fine. Now computer is sending print jobs to the print queue but nothing gets printed until I shut down the computer. Then everything in the queue prints out. The machine and printer belong to a puter-phobic friend of mine. The CPU is a fairly cheapo "emachine", several years old, w/Windows 7.
Thanks!

Hello June, and welcome to Seven Forums.

You might see if clearing and resetting the printer queue may help in case it may be corrupted.

Print Spooler Queue - Clear and Reset

Hope this helps,
Shawn

Thanks Shawn,
I'll give that a try this weekend. It's a hassle trying to work on someone else's machine 20 miles away. But I'd really like to get it working for her. I noticed that I could delete all the jobs in the queue but one - maybe clearing it is the key.
June

You're welcome June. I hope it works for you as well. Please let us know how it went.

Will do - thanks again!
June

My friend's printer is working! I didn't get to try your directions - by the time I got to her place the printer wasn't working at all. It gave a different error message each time we tried it. Ended up uninstalling/deleting everything printer related and had to run the install disc 5 times, trying different variations, before the files finally downloaded correctly (really - how hard can it be to install a printer!?). Thank you very much for your detailed help. I'm saving the info on printer queues for future reference and hope I can pick your brain when I have problems in the future.
June

That's great news June. I'm happy to hear that the printer is working now. Thank you for posting back.