Printer won't print queue until I shut down computer


  1. junestan
    Posts : 4
    windows 7 32 bit
       New #1

    Printer won't print queue until I shut down computer


    Printer (Lexmark X2600) used to work fine. Now computer is sending print jobs to the print queue but nothing gets printed until I shut down the computer. Then everything in the queue prints out. The machine and printer belong to a puter-phobic friend of mine. The CPU is a fairly cheapo "emachine", several years old, w/Windows 7.
    Thanks!
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  3. Brink
    Posts : 72,036
    64-bit Windows 11 Pro for Workstations
       New #2

    Hello June, and welcome to Seven Forums.

    You might see if clearing and resetting the printer queue may help in case it may be corrupted. :)

    Print Spooler Queue - Clear and Reset

    Hope this helps,
    Shawn
    Last edited by Brink; 30 Jan 2012 at 23:52. Reason: typo
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  4. junestan
    Posts : 4
    windows 7 32 bit
    Thread Starter
       New #3

    Thanks Shawn,
    I'll give that a try this weekend. It's a hassle trying to work on someone else's machine 20 miles away. But I'd really like to get it working for her. I noticed that I could delete all the jobs in the queue but one - maybe clearing it is the key.
    June
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  6. Brink
    Posts : 72,036
    64-bit Windows 11 Pro for Workstations
       New #4

    You're welcome June. I hope it works for you as well. Please let us know how it went. :)
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  7. junestan
    Posts : 4
    windows 7 32 bit
    Thread Starter
       New #5

    Will do - thanks again!
    June
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  8. junestan
    Posts : 4
    windows 7 32 bit
    Thread Starter
       New #6

    My friend's printer is working! I didn't get to try your directions - by the time I got to her place the printer wasn't working at all. It gave a different error message each time we tried it. Ended up uninstalling/deleting everything printer related and had to run the install disc 5 times, trying different variations, before the files finally downloaded correctly (really - how hard can it be to install a printer!?). Thank you very much for your detailed help. I'm saving the info on printer queues for future reference and hope I can pick your brain when I have problems in the future.
    June
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  10. Brink
    Posts : 72,036
    64-bit Windows 11 Pro for Workstations
       New #7

    That's great news June. I'm happy to hear that the printer is working now. Thank you for posting back. :)
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