System Manufacturer/Model Number Dell XPS400 OS Win7 32 bit Home Premium CPU Intel Pentium D CPU 2.8GHz Memory 3.00GB Graphics Card NVIDEA GeForce GTX 550ti Sound Card OEM Monitor(s) Displays Dell LCD TV W3007
Case OEM Cooling OEM Hard Drives WDC WD2500JS-75NCB3 ATA
Are they CD drives or DVD drives??please clarify.
Right click on computer-manage-choose device manager from left side panel.Check if your CD/DVD drives are listed under device manager and are there any yellow exclamation mark on the same.
If you do see yellow exclamation mark right click and choose update driver software.
System Manufacturer/Model Number DELL OS Windows 8 Pro CPU intel i3 2.40 Ghz Motherboard DELL inc Memory 6 GB RAM Graphics Card Integrated Intel HD Sound Card Realtek high definition SRS surround sound Screen Resolution 1366*768
1) Shut down PC.
2) Physically disconnect the CD/DVD Drive.
3) Reboot to Windows with NO DVD drive.
4) Shut down PC.
5) Physically reconnect the CD/DVD Drive.
6) Reboot to Windows with DVD drive.
7) Check Device status.