hard disk not recognized on laptop


  1. Petrushevski
    Posts : 26
    Windows 7 Ultimaite x64
       New #1

    hard disk not recognized on laptop


    Hi guys,
    I will try to explain this.First i have Asus laptop N75sf and it comes with two hard disks Seagate ST 9500423AS each 500 gb.The one i use for storing documents movies etc. it is not recognized.But i can use the laptop because the other one is good and there is my windows installed.When i turn on my laptop the hard disk makes some noise more than usual but after a while it stops.Sometimes my laptop freezes completly and i cant move my mouse nothing.So what are your suggestions ? Did the hard disk stoped working ?or something else is the problem? My laptop is only 4 months old and it hadnt got any crashes like fell on ground or something like that, that can damage the HD.
    Thanks in advance
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  3. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #2

    It could be one of your hard drives is failing and that is the noise you are hearing. It's only 4 months old so if it was mine I would take it to the place I bought it from.
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  4. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       New #3

    Even after 4 days it is possible that a hard disk fails. I suggest you take the HDD out and leave it in the fridge overnight. Then put it back and run a chkdsk /r on it. Maybe it revives. But I would ask Asus to replace it.
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