| Windows 7: "Power loss" while playing games - how to narrow down the failure ? |
09 Feb 2012
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#1 | | |
"Power loss" while playing games - how to narrow down the failure ? hi
Got an Intel Core I7 950, NVIDIA GTX295, ASUS P6T Board, 6BG RAM (3 channels), 750W power supply and a 30" HP screen (2560x1600). The HW is quitea few years old, bought it more or less when it was released first. No HW component was ever over clocked. Using constantly the currently latest WHQL drivers (285.62 right now) on a Windows 7 64bit which gets it's updated almost daily. Issue:
Since a few month (2 - 3), the PC crashes (immediately shuts down, exactly if you'd disconnect the power cord) and reboots afterwards. This ONLY happened when playing PC games. This crash however does not necessary happen every evening I play. Still I'd say if I play more then 2 h it has a very high chance to occure.
So far I have only noticed this "crash" when I play grafic intensive games like Skyrim,... Games like Wow were so far not affected by this crash. If a crash happens and the PC is rebooted, I have an almost 100% chance that 10 - 30 sec after the game is started again the PC crashes again. If crashed once, the crash will happend very repeatable.
So far I could avoid these "crashes" by playing the games not at max resolution but something like full HD which worked over 1 - 2 month for Skyrim and other games very well (0 crashes in a time frame I'd have expected to see ~20 - 30 crashes ==> def. no coincidence). Up to now this worked but since today even wow crashes and it did do it also when playing at only full HD resolution. What I did (noticed) so far:
1) As the crash looks exactly like a powerloss and very related to the GPU, I checked the temperature of the GPU with GPU-Z. I have a few logs where the PC crashed and in no case the GPU temperature was above 51° C (GPU load usually is slightely below 20%... Seems low to me ?). Even the PCB temperature is very low ==> not really an indication of a too hot PC
2) Missing a tool for the CPU, tried the same with CPU-Z for the CPU but it does not seem to have temp sensors for the CPU
3) Oh by the way, since quite a few weeks, it is VERY dry in the PC room, often below 40% (30 - 40%) Question:
- Anyone an idea in what direction to look ? Any tools I could log some conditions to narrow down what component is causing this ?
I'd assume a temperature issue resulting in a power loss, but where ? My tendency is the power supply ?
- Since I build my PC 's since ~25 year on my own, playing with HW is not really new to me. And obviously I'd have changed HW piece by piece to see which component is playing bad. But exchaning a GPU for a 30", CPU, MB, RAM, Power supply is not really cheap just "to try through what is causing the crash".
- BSOD are not generated. At least the "BlueScreenView"er from NirSoft tells me there is no BSOD. Not really surprising if it is a power problem, how should one be written... | My System Specs |
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09 Feb 2012
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#2 | | |
I think your psu is failing and not supplying enough amps to the graphics card anymore.
Sadly the only way to be sure about that would be with a psu tester and they cost a few bucks. | My System Specs | | System Manufacturer/Model Number Insane hobo technologies. ;-) OS Windows 7 x64 CPU Intel i7 2600k Motherboard Asrock z68 extreme 4 gen 3 Memory G.skill Ripjaw 16gigs @ 1866 Graphics Card Nvidia gtx580 (evga) Sound Card Integrated HD audio + hdmi Monitor(s) Displays 24" ASUS widescreen + 42" insignia Screen Resolution 1080p (1920x1080) Keyboard Microsoft wireless 3000 (v2) Mouse MS - wireless 5000 (bluetrack) PSU 1 kilowatt SLI/Crossfire rated Silverstone modular Case NZXT Phantom + additional 220 fan Cooling Zalmann Hard Drives 128 Samsung 830
256 Samsung 840
3 x 1tb storage drive (various)
1 western digital 1tb (eSATA)
1 Seagate 1tb (eSATA) Internet Speed depends on if you ask me or my provider. Other Info The above information is provided as is, and the author assumes no responsibility for issues it may cause with your sanity or fanboyism. |
09 Feb 2012
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#3 | | Windows 7 Professional (64x) Smedjebacken |
Sounds just like Magus is saying that your PSU is failing. Thought have you tried to stress test one component at the time?
I would recommend using OCCT, Includes CPU, GPU and PSU stress tests. I'm not sure how the PSU test works thought but.... | My System Specs | | System Manufacturer/Model Number Self Built OS Windows 7 Professional (64x) CPU AMD Phenom II 6X T1055 @ 3,4GHz Motherboard Gigabyte GA-990FXA-UD3 Memory 16GB @ 1600Mhz Graphics Card XFX Radeon HD6950 Crossfire Sound Card Intergrated Monitor(s) Displays Samsung SyncMaster SA300 Eyefinity (3 monitors) Screen Resolution 5760x1080 Keyboard Razer Lycosa Mouse Razer Naga Epic & Razer Vespula MouseMat PSU Fractual Design 1000W 80+ Certified Case Fractual Design Define XL Cooling Antec Kühler H2O 920, 180mm fan, 2x 140mm , 120mm Hard Drives Freecom 1500GB, WD 1000GB, Samsung 2000GB, Samsung 500GB, WD 640GB, WD 640GB, WD 2000GB, Corsair Series 3 120GB (Primary) Internet Speed Telia -50/-100 |
10 Feb 2012
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#4 | | |

Quote: Originally Posted by Legaia Thought have you tried to stress test one component at the time? So far I was not aware of a stress test which would really point me down to one specific component. Quote: I would recommend using OCCT, Includes CPU, GPU and PSU stress tests. I'm not sure how the PSU test works thought but.... OCCT, that is new to me. I'll give it a try.
Beside that it looks as if there is no way around a PSU change.
I'll also visually check the condensor on the MB and GPU this evening. | My System Specs | | |
10 Feb 2012
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#5 | | Windows 7 Ultimate x64 SP1 Philadelphia, PA |
You could also check your GPU out to see if you have dust build up in the fan, or in the system altogether. If you are reasonably certain that your computer isn't overheating, then I would turn my attention to the PSU. It is likely failing, or if it is a generic one, it isn't able to handle the loads gaming puts on it, so it is starting to die. | My System Specs | | OS Windows 7 Ultimate x64 SP1 CPU Intel Core i7-2600 Motherboard Gigabyte GA-P67A-UD3P-B3 Memory 12 GB Patriot Extreme DDR3-1333 Graphics Card Nvidia GTX 470 Monitor(s) Displays Dell UltraSharp 2209WA PSU OCZ ModStream 700W Case CoolerMaster HAF 912 Advanced Cooling CoolerMaster Hyper 212 Plus Hard Drives OCZ Agility3 240 GB, WD5001AALS, WD7501AALS |
10 Feb 2012
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#6 | | 32bit: XP, Win7 H.P. / 64bit: 2008R2, Win7 Pro, Ultimate / Several flavors of Linux Denver, Colorado |
Be sure to follow DeaconFrost's suggestion first, then the PS check. Side bar:
You posted "3) Oh by the way, since quite a few weeks, it is VERY dry in the PC room, often below 40% (30 - 40%)" to which I respond - "Send some my way! 30%-40% out here is called MUGGY."
Regards,
GEWB | My System Specs | | System Manufacturer/Model Number (5 different computers booting up to 12 systems) OS 32bit: XP, Win7 H.P. / 64bit: 2008R2, Win7 Pro, Ultimate / Several flavors of Linux |
10 Feb 2012
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#7 | | Windows 7 Home Premium 64 bit. SP-1 Northern Ohio |
The first thing that should be done. Please fill out you complete specs. That will help us help you as we follow your posts. What brand of power supply is in your computer? | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Home made Desktop OS Windows 7 Home Premium 64 bit. SP-1 CPU Intel i7-960-3.2 @ 4.25 Motherboard ASUS P6X58D-E Memory KINGSTON KHX2000C9, Hyper X,12 GIGS Graphics Card MSI/Nvidia/460GTX-Cyclone 1GD5/OC Monitor(s) Displays DYNEX 40 IN. Screen Resolution 1920-1080 or 1280-720 HDMI Keyboard M/S 3000 v 2.0 wireless Mouse M/S 5000 wireless PSU Corsair AX-850 Plus Gold Case Corsair 600T (Black) + side panel with 2 140 mm Noctua fans Cooling Corsair H50/2 Noctua NF-P12 (120 mm) Push/Pull- Hard Drives INTEL SSD 120GB-SER 510
Seagate 1TB SATA 600 7200 rpm Hard Drive Internet Speed 3.0 mb Antivirus Microsoft Security Eesentials Browser I.E. 10 default/Firefox Other Info LG BluRay-Read/Write
Sound system
KLipsch-THX
Asus Router RTN-12
2 Noctua 140 added on top of 600t case
Malwarebytes Anti Malware Professional
Windows 7 Firewall |
10 Feb 2012
|
#8 | | Windows 7 HP / Ultimate x64 USA |
While the GPU cleanup suggestion helps, it is worth noting that 51*C is pretty good for a GPU under load.
As suspected above, it's probably a low quality PSU that is causing problems. You can check and compare the Amps on the +12v rail.
Switching to a good quality PSU would be a good investment. Seasonic, Corsair (not gx/cx series) and XFX are top brands. | My System Specs | | System Manufacturer/Model Number Dell / Custom OS Windows 7 HP / Ultimate x64 CPU Core i5 / X4 955 BE Motherboard OEM / Gigabyte 880GM-USB3 Memory 4GB DDR3 1333Mhz / 8GB DDR3 1600Mhz Graphics Card HD5470 / HD5670 Sound Card Onboard Monitor(s) Displays FullHD 15" / Dell 22" WS Screen Resolution 1920x1080 / 1680x1050 Keyboard Logitech Mouse Logitech PSU CM Case CM Cooling CM, Antec Hard Drives 320GB / 1.5TB |
10 Feb 2012
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#9 | | Windows 7 Home Premium 64 bit. SP-1 Northern Ohio |
Not knowing the computers specs makes it very hard to make suggestions.
It does sound like power supply.
While we are waiting for the OP's specs take a look here. Professional Series Professional Series Professional Series | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Home made Desktop OS Windows 7 Home Premium 64 bit. SP-1 CPU Intel i7-960-3.2 @ 4.25 Motherboard ASUS P6X58D-E Memory KINGSTON KHX2000C9, Hyper X,12 GIGS Graphics Card MSI/Nvidia/460GTX-Cyclone 1GD5/OC Monitor(s) Displays DYNEX 40 IN. Screen Resolution 1920-1080 or 1280-720 HDMI Keyboard M/S 3000 v 2.0 wireless Mouse M/S 5000 wireless PSU Corsair AX-850 Plus Gold Case Corsair 600T (Black) + side panel with 2 140 mm Noctua fans Cooling Corsair H50/2 Noctua NF-P12 (120 mm) Push/Pull- Hard Drives INTEL SSD 120GB-SER 510
Seagate 1TB SATA 600 7200 rpm Hard Drive Internet Speed 3.0 mb Antivirus Microsoft Security Eesentials Browser I.E. 10 default/Firefox Other Info LG BluRay-Read/Write
Sound system
KLipsch-THX
Asus Router RTN-12
2 Noctua 140 added on top of 600t case
Malwarebytes Anti Malware Professional
Windows 7 Firewall |
12 Feb 2012
|
#10 | | Windows 7 Home Premium x64 SP1 Bay Area Peninsula |
| My System Specs | | OS Windows 7 Home Premium x64 SP1 CPU INTEL Core i5-750 Quad-Core 3.37GHz Motherboard ASUS P7P55D Memory KINGSTON 4GB (2 x 2GB) HyperX PC3-12800 DDR3 1600MHz CL8 Graphics Card MSI N240GT-MD1G/D5 GeForce GT 240 1GB 128-bit GDDR5 Monitor(s) Displays Samsung SyncMaster B2430H 24" Screen Resolution 1920 x 1080 PSU ANTEC TruePower New TP-550, 80 PLUS, 550W Case ANTEC Three Hundred Illusion Cooling COOLER MASTER Hyper 212 Plus, 4 x 120mm 1 x 140mm Noctua's Hard Drives Intel X25M Gen2 80GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache Internet Speed 20 + Mbps Antivirus Avast Browser Opera "Power loss" while playing games - how to narrow down the failure ? problems? All times are GMT -5. The time now is 12:06 PM. | |