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Windows 7: Computer Crashes

11 Feb 2012   #1
Nexuhildrix

Windows 7 Ultimate x64
 
 
Computer Crashes

Hello Sevenforums. 3 - 4 months back i decided to buy myself a new computer, i started by buying a new graphic card (Geforce GTX 560TI TOP), CPU (AMD Phenom II X6 1100T) and a new Power Supply (650W Cooler Master). But my motherboard was to old for the new CPU, so i bought a new motherboard aswell (M5A88-V EVO) and a computer tower (Cooler Master CM Storm Sniper Black).

My brother and my cousin helped me get everything working, when we were done my brother downloaded the bios and the drivers for the motherboard and graphic card.

I downloaded the game i bought too. (Battlefield 3) and suddently my computer just crashed with no warning. i tried to turn it on and open the game again, but the same thing happened. I was running the game once again. and checked if anything overheated.

But nothing did. My cpu wasnt even close to be hot either. A few days later i went to a Computer Store. They had a look at it. They tried to update the bios and the drivers again, they also tried to reinstall my windows(7). This been going on for 1 - 2 months, He told me to get a new harddrive, cause it was to old and broken. I went out and spend $250 on a new harddrive (seagate 2TB) that didnt solve the problem.. i've been texting him for a few days and he havent texted me back. So i thought i just had to post a thread here.

My computer crashes at different times. Sometimes it crashes after 1 hour playing a game. Other times you can play 5 - 12hours without a crash, I tried to calcuate my computer. It told me my comoputer spend 600 - 650W without my towers fans, and my Zalman CPU fan. I really hope you can help me, I've been playing like this for almost 3 months.

If you got any questions please ask me, I will answer right away. I really hope you can help me solve this problem. PS: Sometimes while playing games. it also just freezes.

Could it be my graphic card thats broken?


Thank you Sevemforums. :-)


My System SpecsSystem Spec
.

11 Feb 2012   #2
Nitro58

Windows 7 Ultimate x64 SP1
 
 

Does it only crash when playing BF3? If so you might want to check out the BF3 battle log forums. There have been a lot of crashing issues with BF3 since it's full release. Does your MB have Realtek audio? The Realtek audio drivers have been sepected of causing some of the crashing problems.
My System SpecsSystem Spec
11 Feb 2012   #3
chris1neji

Windows 8 64 bit PRO
 
 

Please update your computer specs. It's located on the left lower side of your post. "My System Specs".

Just to make sure you don't get any crashes or system hangs while reguler desktop use, and only get them while gaming correct?

Have you check RAM for memory errors?
Have you tried doing stress test on the CPU and later on stressing the GPU?

Lets see what others say about this. I am not the greatest expert in this forum by a long shot
My System SpecsSystem Spec
.


11 Feb 2012   #4
Nexuhildrix

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Nitro58 View Post
Does it only crash when playing BF3? If so you might want to check out the BF3 battle log forums. There have been a lot of crashing issues with BF3 since it's full release. Does your MB have Realtek audio? The Realtek audio drivers have been sepected of causing some of the crashing problems.

It crashes in any games.

It crashes when the computer uses alot of memory.
My System SpecsSystem Spec
11 Feb 2012   #5
Nexuhildrix

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by chris1neji View Post
Please update your computer specs. It's located on the left lower side of your post. "My System Specs".

Just to make sure you don't get any crashes or system hangs while reguler desktop use, and only get them while gaming correct?

Have you check RAM for memory errors?
Have you tried doing stress test on the CPU and later on stressing the GPU?

Lets see what others say about this. I am not the greatest expert in this forum by a long shot




Just to make sure you don't get any crashes or system hangs while reguler desktop use, and only get them while gaming correct? Its only when the computer is using high memory use.

Have you check RAM for memory errors? Is there any programs i can that kind of errors?

Have you tried doing stress test on the CPU and later on stressing the GPU? Yes. i've used 3Dmark 11. No i havent been doing a stress test on my cpu.
My System SpecsSystem Spec
11 Feb 2012   #6
chris1neji

Windows 8 64 bit PRO
 
 

Thanks for updating your info, to check for memory problems Windows 7 has a built in tool call Memory Diagnostic Tool
Memory Diagnostics Tool This is a tutorial on Windows seven forums that will help you on how to use it
i strongly suggest using memtest
Quote:
If you suspect memory issues, then you may also want to consider using and running Memtest86+ at boot. Memtest86+ is a comprehensive stand-alone memory diagnostic program that you boot from at startup to test your RAM. You can download a ISO file to burn to DVD to boot with, or a floppy disk package installable from Windows to a USB flash drive or floppy disk to boot with.
If you do consider doing Memtest, remove the RAM modules and run one at a time. Usually 30minutes to 1 hour of testing is sufficient.

Lets do one step at a time

Any questions or problems please let me know, i hope my instructions were clear.
My System SpecsSystem Spec
11 Feb 2012   #7
Nexuhildrix

Windows 7 Ultimate x64
 
 

I just ran the program you send me. There was no problem with the rams. I also ran a CPU stress program. Didnt crash or anything at 100% CPU usage..

Could it be problems with other hardwares?
My System SpecsSystem Spec
11 Feb 2012   #8
chris1neji

Windows 8 64 bit PRO
 
 

That was really fast, usually when I do RAM testing it takes a whole day.

The point of doing stress testing is to make sure that is not an overheating issue or a hardware problem.
To stress the CPU i use prime 95
If you have a 32bit OS download this one
Prime95 (32bit) - 25.11 Download - EXTREME Overclocking

If you have 64 bit
Prime95 (64bit) - 25.11 Download - EXTREME Overclocking

Here is the tutorial on how to go about with this
Hardware - Stress Test With Prime95

To do a GPU stress test follow this tutorial
Video Card - Stress Test with Furmark

As always keep an eye out of tempatures, and only run one at a time. I suggest minimum of ONE hour. Unless errors or overheating issues occur.

I am off to work so i wont be able to help for at least a few hours

If you dont have a software to monitor temps please download
http://www.almico.com/speedfan445.exe Speedfan
My System SpecsSystem Spec
11 Feb 2012   #9
essenbe
Microsoft MVP

Windows 7 Enterprise X64/Windows 10 X64
 
 

First. If I understood you correctly, you said your computer was pulling 600-650W. If that is the case, your CPU is 650W Max. When gaming you are stressing many components and that causes them to draw more power. There is a good possibility that your problem is with the PSU. Although I don't see that much in your system specs.

I would start off by running memtest86 to test the ram. windows memory diagnostic thest is not very comprehensive.
Next I would run Prime95 to test the CPU
Then run furmark which puts strain on the GPU and you will see any errors.

read all the tutorials Linked above and run the tests fully. then let us know the results.

EDIT: Also, if you are overclocking, stop and set everything at default levels.
My System SpecsSystem Spec
11 Feb 2012   #10
Nexuhildrix

Windows 7 Ultimate x64
 
 

Okay sevenforums, I've been running all 3 tests. And they seem to be fine. The GPU went to 81 decrease.

There was no error running the Prime95 test either. It was running 2hours and 30min. The guide says 2hours.

The memtest didnt find any erriors either.


All 3 programs completed succesful. With no erriors.

So the problem must be the PSU? i got the 600-650W used without my tower include. i tested it on the 2 most recommended and used calculators.
My System SpecsSystem Spec
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